I’ve been playing wow more then 15 years, today I tried to login in account but stange email told me that 1 weeks ago my account is suspened for 14 days and email saying I purchased gold . Which is wrong, I never did such risky activities entire my wow carreer. I am guild trader and we trade many items via ingame mail, if this is issue? can you explain? I can provide prove that my guild member send me gold.
as an old wow fan, I kindly ask you to check my case and unban my account as soon as possible, I am having surgery in 1 month, and I would like to have fan and play wow before that. please take into considiration this
I doubt they’ll take consideration for anything to be honest, that’s just not how companies work now. As Stargazer said put a ticket in - though it won’t be actually 30+ days, I’m convinced they’ve done that just to dissuade players from submitting tickets. No one will reply to you here on these forums.
Actually though, you’re posting in the wrong place. There’s a customer support forum if you either google it or look at the overall forums.