Hey, so about 10 years ago in 2014 my main WoW account that I’ve had since TBC got banned for “Exploitation of Economy” as I remember it saying in the e-mail, while it had no active subscription for about a year, I have not done anything to my understanding on that particular account that would facilitate a permanent ban, especially since it has been inactive for a year.
Now during that time, I was multiboxing other accounts that I have been leveling in a way that breaks their policy, so I got banned and I am not disputing that, these accounts were on a different Battlenet account so in no way linked to my main account, apart from using the same debit card and having the same hardware id and ip address.
I have tried contacting customer support but I only get generic replies with a link to the policy. I am 100% sure my main account has been mistakenly put in the same basket by the anti-cheat as my multiboxing accounts because of the same ip address and hardware id, but there is evidence the account hasn’t even been played for a year when the ban occured.
I would really love to get back into WoW with my first character ever, but I feel there is no hope, even if unjustly banned. I just wish a real person working for Blizzard would investigate my main account, because there is strong evidence that I didn’t break any policy on that account. Does anyone have any advice?