Account banned for bad language

Good morning to all of you guys and hope everyone is doing well.

After buying a few paid game services this morning and falling asleep for a bit , I woke up to my account being banned for 7 days for bad language in game.

Now to go straight to the point , I have a tendency to play as mercenary on my horde characters and whenever hordes spit on me via emotes or try and taunt me , I usually call them clowns in whispers , but nothing more than that. (No really , I dont.)

Does this really warrant a 7 days ban ? It was still a really rare occurence. This seem really extreme to me , I really would like to have opinions and eventually an extra help from a CM if possible. The ban also seem to be automatised as it just talks about a lot of reports from players (?)

Thank you.

-Edited for clarification

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The ‘only’ way to appeal a ban is to make a ticket as explained in the ban email.

I did the appeal but I was asking for opinions as well to see if people thought it was warranted because it looks very extreme to me. Also response time is over 24 hours.

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You still won’t get a response on the forums, and they tend to close threads that are appeals.

Its not an appeal though the main purpose is to have opinions as if its warranted or not. I said if a CM can help that’d be great but thats not the main purpose. Obviously everyone has the right to doubt if what I’m saying is the actual truth but in the case that it is , I want opinions from other people to know if this would warrant a 7 days ban , with only one silence on record and no ban ever on my whole account which means I’m not a multi repeated offender like some people are.

My mistake. You sure you haven’t had a violation before that hasn’t slipped your mind?

100% Positive ! Nothing at all , I have one silence on record which was very short lived because the “infraction” was very minor , I didnt even appeal it because it was so short , aside from that , no bans or silences at all , nothing , and out of the blue this 7 days ban just comes in. I’m really confused as to what could warrant such a ban , this morning I sent a whisper to someone saying “You’re not going to get a tank at this time in the morning” because I was queuing for that dungeon and got declined , but that’s all I said , and I guess that person reported me and triggered the ban
 (?)

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That sounds quite odd, perhaps whatever you said was mass-reported.

Is there anything you’ve said that could even possibly have you banned? Maybe a expletive dropped in general chat, or a particularly sour vent after a wipe?

I actually was honest in my OP , I play as mercenary a lot on horde side which means I’m able to whisper hordes even though I’m facing them in battlegrounds , when they taunted me or started spitting on me , I simply called them clowns in whispers and nothing else , just ignored them and moved on because I dislike the toxicity of spamming spitting emote on me. Its also a pretty rare occurence as the spitting emote spam is really not that used even in PVP.

I never went ham on them for doing that , simply said “clown”. Now could this warrant the 7 days ban ? That seem a bit much , a silence I can take though if there has to be a punishment , but 7 days is just extreme in my opinion

Never said you weren’t.

Im afraid I can’t help any further, hopefully you can get some insight sooner or later.

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I hope so too , I just used more than 200€ of in game services this morning to join the Alliance from Draenor so I’m very disappointed , but it is what it is. Thanks for the talk. You have a good one.

Blizzards will ban you for insulting someone even if it’s not a swear word, Hence you got banned. Can’t see it being overturned or it being a mistake. I always found it strange that spitting emote is ok but a small argument can get you a ban.

Spitting is the worst thing you can do to someone imo, I would rather someone punched me than spat on me. except murdering them of course, you get what I meant I guess.

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Calling someone a clown really does not warrant a 7 days ban in my opinion , especially considering the much harsher words that are getting thrown around but I guess it is worth that much of a ban for them. Little bit extreme to go from a really short silence that I’ve had a single time on my account which was really short (a few hrs is the minimum iirc) to a full blown out 7 days ban

the problem comes with the fact

this game is for anyone over the age of 12 Years old, which means stepping into terroritory of Insulting People has risks of Upsetting parents who could Report you on the Account holders behalf.

Is calllnig someone a “clown” Worthwhile of a ban no, but because WoW wont increase the age restriction on the game itself
 Some will take this into contexts of insulting a Child. and given how much the Anti-online bullying and Everything else thats hit modern society i can see why these rules do exist :stuck_out_tongue:

the fact the ban is for “bad language” and not “harrassment” would strike me as odd if u called someone a clown though
 as by definition that isnt a “Bad word”
 it sounds like u’ve just gotten urself Mass Reported and the bots have Auto-banned you because of Said Mass Reports

the easiest way is simply to not Whisper people i guess xD I’d of said a “bad language” Ban would have been more towards Excessive Swearing
 which again doesnt make alot of sense to begin with considering WoW lets u Censor Swear words
 which effectively removes any bad language even if spoken.

my bets are personally on u’ve been Mass Reported and its triggered a Automated ban and i wouldnt be suprised if it was overturned when u eventually get a response.

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I think you may have called them something stronger than a “clown”, but it’s nice to see Blizzard banning people for language.

I think Blizzard have changed their systems so that if someone is reported many times they get an automatic ban, which is only looked into by a real person if you appeal.

I’m not agaisnt them banning for language at all , but I do have the logs included with the ban now so I know what I’m banned for and its really harsh for what was said. Especially considering I’ve never been banned a single time and had a really short silence because it was a very minor “offense”. Its a bit extreme to go from a few hours silence to a full 7 days ban directly. Appeal is still pending but apparently except if your account got hacked there is no chance for it to even be looked at , no matter if guilty or not.

Same thing happened for me ,email says account banned for bad language but I’m sure because of people reporting me for advertising my boost.Blizzard ban system is awful

Sorry but, I’m calling you a prevaricator there. Blizzard don’t provide logs or evidence when they ban you. They just ban you and give you a generic reason.

They have changed things a bit recently but providing logs really does sound unlikely. You should also note, OP, that it’s very likely not for something you said this morning. It takes a while to go through reports.

They do provide the logs in the appeal system actually , unfortunately I cant link an image , but when you make an appeal , there is now basically a “rĂ©sumĂ©â€ of the messages you got reported for. This is entirely new. If you have a solution for me to post an image of it i’ll do it.

https :// imgur. com/ a/ LHyGLr9 Here it is , this is how the logs look like (and yes , those messages are part of why I’m banned apparently) I will remove this link once you’ve seen it but I just wanted to show that I’m not lying. Feel free to post it if you want to show others