Hello, community. I’ve been playing the game since about February of this year. During this time, I’ve earned many achievements, mounts, transmogrifications, and other items. I was really looking forward to the Legion Remix, and when it came out, I started spending quite a bit of time in it. Like everyone else, I frequented the Arcway dungeon.
While searching for LFG, I kept coming across ads from sellers charging real money. At first, I ignored them, but then I decided to do the right thing for both myself and the company and sent them all reports on all points.
I sent a private message to one of them to report. The next day, I continued sending reports to all of them until they disappeared from my view completely. Then I decided to take a couple of hours off the game and, upon returning home, discovered that my account had been banned for using third-party programs (hacks)
I immediately assumed it was a mistake and decided to appeal. After waiting about 12 hours, I received a new notification and a complete account closure. Naturally, I’m shocked. After creating a new account to submit a ticket, I received an automatic reply. And now my tickets are completely deleted after 24 hours.
You might say Blizzard never bans without a reason, but firstly, I definitely didn’t use any programs or utilities, or anything like that. Secondly, I’ve had similar bans on my friends before, and after a week of waiting, they were unbanned with an apology for the mistaken ban.
I also thought that I might have been banned for an anti-hack system error, because while completing the Kirin-Tor local quest in Legion Remix, in the Valsharah location, when I flew into the circles on a mount to complete this quest faster, I got disconnected about 6 times. And this was repeated for 2 days in a row.
I don’t understand why I deserved this treatment. I spent almost a whole year trying to achieve any results, and while I understood the importance of that time, I never even considered using anything or even looking for something similar. I didn’t even use any in-game exploits to protect my account.
Please help me achieve justice in this matter, I do not want to give up just like that and I am very upset by this attitude towards the players.