Hi,
last week I killed aeonaxx after what seemed like an eternity of camping it. However it almost instantaneously dissappeared and I was unable to loot it. I immediately made a ticket and was told that essentially I’m out of luck. However, I believe that the issue that prevented me from obtaining the mount was not properly addressed, despite the best efforts of the helpful gms that contacted me.
Do I have any further recourse, or is this essentially the end of the matter? I feel like I was the victim of a glitch that was pretty unusual and I’d really like to know exactly why I couldnt get a mount that I’ve spent an inordinate amount of time trying to obtain. This seems like a pretty exceptional case. Of course I’d say that in order to somehow try to improve my chances lol, but from all of the research that ive done it seems to be an extremely rare incident.
Id just like to stress that i had no issue with any of the GMS that tried to help me, as they were only using the protocols and info available to them. Im just feeling extremely downhearted and frustrated that ive wasted so much time only to me denied by a serious bug. The prospect of doing it all again is soul destroying tbh.
If you need any further info, ive included most of the relevant info in my ticket, but of course will be happy to provide any more if needed. I appreciate my chances of obtaining a positive outcome are pretty slim, but hey might as well give it another go.
Thanks for your time