All blizzard games are lagging

Support Technical Support
1

I did a path ping as some forum post suggested and this is what I got:

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 DESKTOP.Home [192.168.1.2]
1 SkyRouter.Home [192.168.1.1]
2 97e7fe50.skybroadband. [151.231.254.80]
3 be333.pr2.thlon.isp.sky.[84.38.37.42]
4 195.66.238.234
5 ae1-br01-eqld5.as57976.[137.221.79.33]
6 et-0-0-2-br02-eqam1.as57976.[137.221.65.91]
7 et-0-0-67-pe02-eqam1.as57976.[137.221.78.73]
8 185.60.112.157

Computing statistics for 200 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-06KNOQE.Home [192.168.1.2]
17/ 100 = 17% |
1 499ms 18/ 100 = 18% 1/ 100 = 1% SkyRouter.Home [192.168.1.1]
0/ 100 = 0% |
2 521ms 17/ 100 = 17% 0/ 100 = 0% 97e7fe50.skybroadband.[151.231.254.80]
0/ 100 = 0% |
3 — 100/ 100 =100% 83/ 100 = 83% be333.pr2.thlon.isp.sky.[84.38.37.42]
0/ 100 = 0% |
4 — 100/ 100 =100% 83/ 100 = 83% 195.66.238.234
0/ 100 = 0% |
5 522ms 19/ 100 = 19% 2/ 100 = 2% ae1-br01-eqld5.as57976.[137.221.79.33]
0/ 100 = 0% |
6 534ms 17/ 100 = 17% 0/ 100 = 0% et-0-0-2-br02-eqam1.as57976.[137.221.65.91]
0/ 100 = 0% |
7 — 100/ 100 =100% 83/ 100 = 83% et-0-0-67-pe02-eqam1.as57976.[137.221.78.73]
0/ 100 = 0% |
8 528ms 17/ 100 = 17% 0/ 100 = 0% 185.60.112.157

Trace complete.

What’s next? Is it ISP issue, but why only blizzard games?

2

You seem to have 500 ms and almost 20% packetloss even before you (the package) leave(s) your pc and house.

That is not an ISP issue but a problem with your router, cables, networkcard or it may even be a faulty update/driver somewhere. Try rebooting your sky modem/router first I’d say.

3

Good morning Coldfall,

As Magiola pointed out already, your issue seems to be in the connection between your router and PC. Are you using WiFi or or a cable connection? If on WiFi, please try a cable connection. If already on cable, please try a different one because the one you are using might be broken.

Kind regards

What’s your opinion?