Blizzard are cracking down on anything that redirects or hides the data transfer from the client to the server.
Not really, they are cracking down on bots and gold buying, and that’s why there are people that buy gold and send it to people that hate to get them banned, and I’m not even trolling, just for it on the internet.
Closing this thread as we don’t review account penalties via forums.
Please allow some time for the hacks team to review your case, as it was indicated on the response you posted above. The Support team will contact you back once they have a response.
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