Api-ms-win-core-com-l1-1-0.dll error - Classic Wrath

Hi,

My wife is trying to play classic wrath prepatch but she keeps getting multiple error messages saying:

api-ms-win-core-com-l1-1-0.dll is missing from your computer

followed by another window saying:

your 3d accelerator card is not supported

She’s been playing TBC with no issues (she was playing yesterday prior to prepatch)

Her PC specs are as follows;
OS: Win 7 Ult 64bit
CPU: AMD FX-4300 Quad @ 3.8ghz
GPU: GTX 750

Done a full reinstall of wow, bnet, C++ redists, windows updates.
Updated drives and changed power plan but to no avail.

Is this just an old hardware issue? Was she on minimum for TBC and the update to wrath has pushed her specs out of minimum?

Thanks :slight_smile:

Just wanted to say I’m having this error trying Dragonflight Beta, just get stuck on loading screen.

What I found interesting is that (us being the only ones mentioning this particular error) was that mine’s also a Win7 Ult 64bit, different CPU but GTX 750 as well!

I didn’t get her 3D accelerator card though, and I play Shadowlands without issues, all on ultra.

After so much troubleshooting, reinstalling, re-everything it’s so frustrating nobody having any ideas. :sob:

Hope your wife can play soon.

This is a curious one. "api-ms-win-core-com-l1-1-0.dll" is a system library of Windows itself, and it shouldn’t ever be missing - it being absent implies some notable issues with the operating system. It is possible to manually install this DLL (it does take some expertise with the OS though, so not recommended unless one knows exactly what they’re doing), and the Windows-internal DISM/SFC tool may be able to fix this as well, but to be quite honest: simply updating the operating system to a more modern version of Windows may be the cleanest solution here.

Support for Windows 7 has been sunset by Microsoft a while ago already, so odds are that as time progresses more and more issues of this nature will keep cropping up eventually. This is also the reason why Windows10+ is already highly recommended by us - there will inevitably be a point where older OS versions just won’t be capable of meeting the evolving needs of our games anymore, not to mention the honestly rather serious security implications of using an operating system that hasn’t received updates in several years.

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