I’ll try to keep this short.
Prior to Shadowlands human male Death Knights had unique faces that were different compared to those of the regular humans.
As you can see the previously unique faces were nomalised to resemble those of the regular humans. I don’t really know why this change was made and assumed it was a bug. Have they fixed this yet? Are there any plans to address this in a future patch?
I was thinking about returning to the game but knowing that your character looks completely different now for no apparent reasons is a huge bummer.