I have experienced this disconnect bug multiple times over my arena sessions as a Demon Hunter and although managed to come back from it a few times we have also tanked some rating because of it.
Could some Blue-posters give us some insight on what is the cause behind this? Is there a way to prevent this or perhaps would it be possible to simply not lose rating in case we disconnect due to this issue?
I appreciate that this is complicated matter when we boil it all the way down to the technical side of the game. It is simply very frustrating so I would love to hear some feedback on this.
Bugs are reported in-game. No blue can give you any information on it, as they are not the devs. They are customer support mostly
If you log your issue in-game it will end up at the right department.
As solution: Don’t double jump. That is how I prevent from d/c