Argent Dawn Server Issues

Hello everyone, Argent Dawn has been having some serious server issues since I returned to WoW 6 weeks ago, I thought it would be helpful for blizzard to have some reports from players with specific details about the server issues, I’m not a network engineer but I can imagine that getting to the bottom of these sorts of problems is extremely challenging and time consuming when most of the reports are “Blizz pls fix servers”.

With Shadowlands hot around the corner these issues need to be fixed before it gets here as I am sure many players know that expac launches are not the smoothest ride for the first couple days when it comes to the servers (To be expected) and with whats going on already at the end of BFA it can only get worse, it really would suck if someone’s first dungeon in Shadowlands was so laggy they could not finish it, first impressions mean a lot.

So If people reporting issues could follow a rough format and try to be accurate as possible Blizzard will hopefully have more of a chance of getting to the root of the problem before Shadowlands.
And while this post is for Argent Dawn because thats the only server I play and can comment on, if other servers are having issues feel free to post.

Rough format:

  1. What time did the lag spike occur and for how long did it last
  2. What content were you doing
  3. If in a party was everyone affected by the lag spike
  4. How intense was the lag spike (How long we’re ability delays, Did the lag subside etc)
  5. Nature of the lag, were you able to move/cast abilities/use chat etc
  6. Some basic info about your network: Country, ISP, normal latency etc
  7. What realm you are playing on
  8. Anything else that might be useful

Again this is a rough format for the people that want it, don’t feel you have to follow this format but let’s get some good info that Blizzard can use.

I’ll list some of the issues I have had but will reply to this thread with more specific reports when they happen.

My past server issues

Me and my guild have had several mythic keystones depleted, On Sunday 06/09/2020 at around 3pm server time (I think) We cleared the first pack of Waycrest manor but as soon as going inside of the first obelisk everyone in our group completely lagged out for over 10 minutes, no one could use any abilities, I could not move because I was stuck in an eyebeam animation for over 2 minutes, I can’t say how long the lag lasted for as we all left the instance after 11 minutes of not even getting to the first boss.

We also sometimes get some big lag spikes in Ny’alotha during our raid nights Wednesday and Friday between 20:00 and 23:00 realm time but it usually only lasts a minute or two then goes back to normal and it does not happen every night.

I have also had Horrific visions completely lag out, twice I was unable to use abilities for over a minute and was not able to interrupt touch of the abyss when the server did eventually catch up I got instantly stunned and killed before the stun wore off, this happened twice, on the third time I had about a 3 second delay, was able to kill the pack I was on, waited for 5 minutes to see if it was fixed, I had only gotten worse, mounting up took 10 seconds so I decided to hearth out which took over a minute. (also in my experience Orgrimar lags far more often than Stormwind)

Instanced content lags out for me far more than anything else although sometimes entire zones will be unplayable with 5+ second delays, so far I have seen this lag in Vale of Eternal Blossom, Uldum, Stormwind, Nazmir, Nazjatar and Stormsong Valley.

I live in the UK, my ISP is Virgin media and I am on a 200mbps download line that very rarely has any issues and I do not get throttled ever.

Thanks everyone for taking the time to read this and post your own experiences with the server lag, lets hope we can get it fixed as soon as possible.

See you in the Shadowlands.

6 Likes

seconded!!

1 Like

The most notable lag spikes I had were in visions, I often have 10-20-30 s lag spikes when I can move and chat (without lag) with others but can’t attack. And when it returns to normal I just instantly die and lose my vision.
Once I waited 10 minutes completely stucked and in the end I had to alt+F4.

Another place I had the same problem was the Seething Shore bg. At the beginning it was just super laggy, for me and others in the raid. I was alone blocking 5 guys from mining an azerite vein and they couldn’t kill me because of the lag. Next bg was fine, and the one after, Seething Shore again, was fine for 2 minutes and then big lag spike. I could run around and chat but the game was stuck. Others had lags too but apparently they could still play and finish the bg, I had to alt+F4 again.
This was 2-3 weeks ago, I didn’t try since.

And I also very frequently have big lags doing quests in the world and get disconnected and when I relog it’s fine. Right now I have 32 ms (home) and 48 ms (world) in game but my connexion is fine, I have 150 mbps download as usual.
I’m just standing in Silverpine Forest while writing this post.

And I also get disconnected randomly when everything was fine sometimes.

This started around 6 weeks ago as Nimizz said.

Country: France
ISP: SFR
I usually have 6-9 ms in game and 150 mbps download

Don’t even do mythic keys anymore due to this.

3/4 times now out of 5/6 key attempts the whole party has lagged out for 5+ minutes. Not allowing any of us to do any abilities for the whole period (no dps), which screwed our 15 keys over for being timed. Totally ruined my chances of pushing for every key 15+ timed for the mount.

Regularly happens in 15-20 man guild raids too where everyone lags out for 5+ minutes - same experience. Although raid isn’t as bad cause there’s not a timer but still, very annoying.

I have even experienced it doing solo world questing which is a joke.

Visions - exact same issue. Completely stopped trying to do 5 masks for my weekly 470s for the past 4 weeks cause what’s the point. Been killed at least 5 visions due to the same lag spikes. When everything comes back after a few minutes you’re dead.

Really hope something’s done about this because we pay our subscription money and deserve working servers. Glitches and bugs are one thing but lag spikes are no excuse. Especially when it’s been going on a near 6/7 weeks now.

Please sort it out as it’s completely ruining content for several people I know.

My friends have opened tickets about it and been told that it’s their connection… highly unprofessional when it’s abundantly clear that’s it’s server issues. I mean you know it’s happening when 30+ people spam trade chat.

Sort it out or I’ll be cancelling my subscription and I’m sure others will be thinking the same.

Realm: Argent-Dawn
Time: 2100 server time

Tried to a mythic+11 TOS started lagging when the first pack got to about 50% HP then it became totally unplayable for everyone, 10+ second delay on instant abilities, stuck in animations for 20+ seconds. Once we finally cleared the first pack we waited a minute the lag seemed to get better, instants like Felrush still have about a half second delay, we moved onto the next pack after about a minute and again as soon as the mobs got to around 50% hp the game was unplayable again, we pushed through for 10 minutes and only got to the bottom of the first set of stairs before the first boss and then we called it quits.

Hello,

I have been a part of this issue for around 2 months now. I’ve put in a few bug reports and tickets but nothing has changed. It’s only been getting worse as the days go on. This week my guild has been trying to run our weekly mythic+ keys, however every single dungeon we run, we hit a 5-10minute lag spike/freeze which causes the game to be completely unplayable. I have lost track of how many keys have been depleted in the guild this week; no one being able to complete a single key for their chest.

Today at approximately 22:30 server time, on Sqwuidy-Argent Dawn(A) we were running Waycrest Manor. As we got to the courtyard, the game just froze up for everyone. After waiting for almost 10 minutes, we were all disconnected. When we logged back in the key was bugged, stuck at the start of the dungeon with the “wait” green wall there but no timer.

After this, I left the dungeon/group and tried to enter the dungeon again solo. I was still experiencing unplayable lag. PSB a few reports.

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I hope that @Blizzard can reply to this post. There are a lot of people who play not only on Argent Dawn, but on WoW EU as I suspect many other servers have been having the same issue.

We all pay a monthly fee to play a game, which recently we have not been able to play at all. Myself and I am sure many others have purchased Shadow lands already. If this is not fixed by pre-patch; or at the very least a response from Blizzard letting us know exactly what is being done to fix this (not the usual “we are looking into it”) I suspect there will be a lot of unhappy customers, some of whom may leave which would be a shame.

If you are unable to identify the issues, the least you can do for the customers is to give up to date and weekly replies; and I would highly suggest some kind of compensation or in-game rewards for time lost.

  1. What time did the lag spike occur and for how long did it last
  2. What content were you doing
  3. If in a party was everyone affected by the lag spike
  4. How intense was the lag spike (How long we’re ability delays, Did the lag subside etc)
  5. Nature of the lag, were you able to move/cast abilities/use chat etc
  6. Some basic info about your network: Country, ISP, normal latency etc
  7. What realm you are playing on
  8. Anything else that might be useful

Well, that’s prertty easy.

  1. 12.00 GMT
  2. Leveling - Vol’dun, Loacho-ArgentDawn
  3. Alone
  4. About a damn minute.
  5. Freeze. Character can do nothing, not even make the quest done, nor casting etc.
  6. Russia, latency’s about 100 usually. Siberian Networks / Сибирские сети ISP
  7. Argent Dawn EU RP
  8. That kind of shoot happens each 2-3 hours, for a damn month or more. Please, DO SOMETHING at last. It’s like 2009, with awfulest ISP ever
  1. What time did the lag spike occur and for how long did it last
  2. What content were you doing
  3. If in a party was everyone affected by the lag spike
  4. How intense was the lag spike (How long we’re ability delays, Did the lag subside etc)
  5. Nature of the lag, were you able to move/cast abilities/use chat etc
  6. Some basic info about your network: Country, ISP, normal latency etc
  7. What realm you are playing on
  8. Anything else that might be useful

.

  1. right about now funk soul brotyhers or 17:38 08/09/2020
  2. killing keeper xibek from the stormsong assault quest
  3. solo
  4. cant loot, chat or interact without delay. going strong while typing this
  5. chat is slowed and you can do nothing else
  6. belgium, 25ms
  7. argent dawn
  8. nothing because its all on blizzards end

just flew to stormsong valley in warmode. 20-30 sec delay on everything. and everyone in general chat has this problem.

come on, blizz. don’t let this problem continue into shadowlands…

1 Like

What time did the lag spike occur and for how long did it last:
4PM BST, every 10 minutes for 2-3 minutes

What content were you doing:

Leveling in the open world

If in a party was everyone affected by the lag spike:

Yes

How intense was the lag spike (How long we’re ability delays, Did the lag subside etc):

Abilities uncastable, movement not registering for 2-3 minutes at a time. Lag subsides after 2-3 minutes but sometimes outright disconnects.

Nature of the lag, were you able to move/cast abilities/use chat etc

Abilities uncastable, movement not registering for 2-3 minutes at a time

Some basic info about your network: Country, ISP, normal latency etc

UK, Vodafone, 22ms

What realm you are playing on

Argent Dawn

Anything else that might be useful

Please move out of French internet exchanges. They are notorious in the industry for incompetence of their engineers and awfully old hardware.

1. What time did the lag spike occur and for how long did it last

8:45 (servertime) … still ongoing at 8:48

2. What content were you doing

Questing in vol’dun

3. If in a party was everyone affected by the lag spike

yes, was in a party - we both had it

4. How intense was the lag spike (How long we’re ability delays, Did the lag subside etc)

10 seconds per action

5. Nature of the lag, were you able to move/cast abilities/use chat etc
No… mobs stopped moving - the entire zone had the same issue (general chat)

  1. Some basic info about your network: Country, ISP, normal latency etc

Netherlands, KPN , 14 ms home , 25 ish ms world tops

  1. What realm you are playing on

Argent dawn

  1. Anything else that might be useful

Similiar is happening sporadically (and way too often) and when I made a ticket about it blizzard outrightly said it was only a local problem for me (infuriating!)

Server Argent-Dawn

We had our guild raid tonight and most of the raid was lagging start to finish 20:00-22:00 server time, I know that at least one person was not lagging at all but the majority of the raid was lagging for the full 2 hours.
I only lagged for some of the raid but others said it was happening the whole time.
Country UK
ISP Virgin media

Hi everyone and thank you for your very detailed reports!

As mentioned in this thread we’ve recently implemented some changes that should help with this. Please do keep the reports coming if it’s still an issue, or if notice improvements over the coming days.

Thanks again for your cooperation!

It’s still on going though

so can get we get some money back from all the unplayable days of raiding ?

or can you at least compensate with a cutting edge?

It’s only getting worse. These server things habe been a problem for over a year and I’ve had more lag than ever within the span fo two months. I’m not going to pretend that I know any of the things needed to be done to fix it (I really don’t) but it really seems like nothing is happening

Would like to say that I have been doing a fair few mythic dungeons with no problems what so ever the last week or so and also raid nights have been a lot smoother though still not 100% for some people in the raid

1 Like