That’s not the issue at all.
Players are taking advantage of a report/flagging system that’s WAY too strict. They are using it now to troll, grief or get revenge for not getting the response they wanted.
I myself hardly ever talk anymore unless someone seems actually friendly - and even then you’re taking a risk.
I don’t respond to people asking me for a drop, because simply telling them ‘no, I need it’, could get you reported/silenced or worse.
This ‘toxicity shield’ is actually making the game even less social.