Audio issues

Ok, I got these speakers Yamaha HS 7 that work beautifully but every time I start WoW this horrible buzzing sound starts. I’ve tried everything in sound setting but nothing helps.
Chancing V-sync off makes the buzz sound different, horrible still but lower frequency or something.

It has something to do with GFX. Everytime I move the screen in game the buzzing changes to a different tone. My GFX is Radeon RX 570.

Please if someone knows a fix help me because this is making the game unplayable for me.

edit: The humming/buzzing stays even if I alt tab out from WoW.

You probably have an electrical issue. Either some of your PC is in contact with the external case or you have a wiring problem.

Perhaps metal is touching metal somewhere it shouldn’t be or your sound chip is totally broken. Rebuild PC more carefully or check connections.

If this problem just started, work out what you changed to cause this.

I used a multititool to check continuity with MB and case etc and there are no grounding problems. Wiring is all good.

I might buy some PCI soundcard if I can’t find the problem and see if that helps but I doubt my chip is the reason since everything works well only when starting any graphics intensive 3d game the speakers start to buzz.
This does not happen with headphones.

Hey Seda, very bizarre issue you have here I must say. The fact that this buzzing only happens with graphic intensive games and doesn’t happen with headphones would suggest your sound card itself is fine, assuming the headphones are plugged into the same place as the speakers.

I would double check your sound settings in World of Warcraft though. Many newer games or graphic intensive games would come with a whole host of sound options to make the experience more immersive. In the sound category of the settings menu, try to change the sound channels to the low setting and see if that helps. I would also try the following:

  • Change the game from full screen to windowed mode to see if there is a difference
  • Clean out the connection port and cable for your speakers with an air canister to remove dust
  • Adjust the AA sample setting to none.
  • Remove any program or addon that “enhances” sound experience. These programs may go a bit heavy on the bass setting which could be causing the distortion

Hope one of those tips works and if it does, make sure to let us know which one worked out as it could help others with similar issues! :slight_smile:

Hi thanks for replying but unfortunately I have not found a solution to this problem.

I have tried adjusting every sound setting there is whit out it making a difference. If I disable sounds completely the buzzing still continues.

The computer and speakers are completely new so ports are fine.
All sound “enhancements” are off.

New problem might be related to this is that if I try to adjust any graphics setting in WoW the game crashes. “World of Warcraft was unable to start up 3d acceleration.” After that if I press Ok it closes the game.
I can only play windowed (fullscreen) and the resolution is 3840x2160 and can’t be changed.

I’ve been puzzling over the problem as you described it, and what really stood out to me is that changes to the display sync mode have an impact on the buzzing - while everything else is certainly odd that detail is just plain weird since these systems should not directly interact with each other.

This is a really long shot, so apologies in advance if it fully misses the mark - but is there any chance you may be using an HDMI cable, and your display screen has integrated speakers? I have never personally experienced this but way back in the day when HDMI was a new standard there were reports that poorly shielded cables could trigger a kind of “coil-whine” effect in display-mounted speakers, which would in turn cause audible interference in nearby external speakers.

This might explain the buzzing effect, and why the pitch of said buzz changes if the display sync is different. As far as diagnostics goes this does not even fully qualify as an educated guess tho, so… :slight_smile:

No, I don’t have internal speakers in my monitor. Will be buying a new HDMI cable to check if that does anything.

Re-installing the game didn’t change anything.

Installed newest drivers trough Radeon software. Windows was wrong saying I would have the newest.

Now what could be the cause of the “Wow was unable to start up 3d acceleration” problem? Every time I change gfx options it pops up and crashes the game.

Now I hear low “whine” or crackling on other speaker even off game when moving the cursor or panning a webpage. It’s nearly not as bad as in game though.

I dug up some old post saying WoW and Asus motherboards have this issue. No solution other than buying a new MB was suggested.

Will keep at it. Frustrating part is not knowing if its a hardware or software issue.

Thanks for the update! Adding up all the symptoms, especially the newly discovered ones… I have to say it starts to sound (no pun intended!) a lot like the GPU may have some electrical issues.

It is a bit of a worst-case scenario, but a faulty capacitor or coil (or even incorrect solder) on the video card would very much explain both the buzzing noise via pure electromagnetic interference and the various problems that showed up when changing video modes.

Remote diagnosis is unfortunately a pretty much hopeless endeavour on that. Outside replacing the video card with a different one and seeing if that improves matters there aren’t a lot of options to reliably diagnose this that’d not require professional tools and hands-on access to the device itself.

I found a fix for my audio issues. For me it was changing power to speakers to be from a different outlet than my PC is. My guess is that whenever something graphics intensive is happening the PSU draws more power thus causing some interference and effecting the studio monitors.
Such a simple solution but still it was the last thing I suspected.

“Wow was unable to start up 3d acceleration” is still happening when I try to change any GFX options.
It did work normally when I started playing. I guess this is another matter. Happy audio was solved and hope this helps someone.

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Thanks for the update, this is quite interesting! I had suspected this to be the result of some form of coil-whine caused by static interference, but I’ll be the first to admit that I didn’t suspect the power socket to be its source.

It does make me wonder if the other problem isn’t potentially a result of “dirty power” spikes in your electrical wiring - the only real test for that would be to plug the entire computer setup (speakers included) into a different power circuit (ideally in a different house, if at all possible) and see if the issue disappears then.