I want to cancel my WoW sub, but when I go throuth the steps on battle.net and then click Cancel Subscription I get an error message and the sub stays.
I really want to cancel the sub before my next billing.
They can’t help with account/payment related issues over the forums, except in the form of very generalized advice (try this, try that), due to privacy laws.
You need to make an in-game ticket and talk to a GM.
First thing I’d try is another browser or even another device (your phone if you were using PC for example).
Just to rule out that being the cause of the error.
If you still can’t get it to work get in touch with Support and they’ll certainly be able to lend a hand.
First you need to buy 6 month sub.
3 Likes
Cancelling it on my phone worked. Thanks.