Battleground trolls

Hello everyone,
I am a newbie single player who try to achieve things all by himself. Because of newbie status my main focus is getting powerful with new items and my main option is conquest points to get those items. So i need to win those conquest tokens. At first i tried to understand main objectives for each bg. But my experiences have been awful. I dont get the point but horde side always have those players who try to lose. Either they are running w/o doing nothing or just going for kills instead of objectives. I always try to explain them what should be done and they just dont care. I got my 3rd report for verbal abuse. :smiley: I dont care my account gets ban. If they troll my game i have every right to say so.