Hey, im having a really serious issue with my battle net account, i got an email of blizzard that said that my account is in risk and they resetted my password (thats why i couldnt enter today) and so i changed the password and still the same issue, its like im typing it wrong (which im not.) i tried to change the password 7 times already and every time it says the password is wrong, i don’t know what to do, this is not the first time it happens, blizzard already sent me an email a few weeks ago about my account being in risk and i dont even know why but it let me change password and it worked, now its simply not working… what can i do? i can’t access.
Hey Springwater,
Sorry to hear that you’re having issues accessing your account after a password reset.
We may reset an account’s password to make sure that it is secure, although it should be quite rare:
Concerning the new password, are you still having issues logging into your account? I haven’t heard of any issue this recently, and we’d probably want to check the usual suspects first (make sure the CAPS key isn’t on, try to copy your password in Notepad, and then paste it in the password field, try to log into the site and on the application, etc.).
P.S: it looks like something may have been broken with the password reset system yesterday. If the issue persists, feel free to respond here.
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