Battle.net not locating instillation

[Mahuna-draenor]

On Sunday last week I updated WoW, pre-purchased Dragonflight and played some WoW after a break.

Loaded up Battle.net this morning to log on and upon opening WoW my computer blue screened. When rebooting and trying to load WoW again - my computer cannot find the instillation of WoW anywhere. It keeps asking me to install, and it’s already installed, and whenever I try and select the folder WoW is installed in - it tells me that version is incorrect.

Any ideas? It worked fine this morning before it blue screened but now I cannot locate the instillation anywhere.

[Arythwinn]

Hi Mahuna!

There’s a few steps that hopefully should resolve this:

Firstly, please fully close the Blizzard App, and any Blizzard games, and then uninstall the App as per this guide:

Uninstalling the Battle.net Desktop App

Next, please delete all the Blizzard App files, some of which may be left over after uninstallation, by following this guide:

Deleting Battle.net Files

Finally, please download and install the App again via this link:

Blizzard Battle.net App

Yours,

Arythwinn