As of a few days ago, I have been unable to patch World of Warcraft and have been stuck at the initialising phase. After roughly 50 megabytes of progress on the initialising phase, it would reset until an eventual error message, requiring a restarting of Battle.net to start again.
Monitoring the situation through Task Manager, I could see that the Battle.net Update Agent background progress was terminating and restarting every time that a reset occurred.
I’ve deleted all Battle.net, Blizzard and World of Warcraft folders in the %APPDATA%, %LOCALAPPS%, %PROGRAMDATA% and %LOCALAPPDATA% folders.
I’ve located the Update Agent executable file and ran it as administrator.
I have done the same thing with Battle.net.
I have terminated every potentially conflicting app and background process that I am aware of.
I have included the Battle.net and World of Warcraft Program Files folders as exceptions in my security software, and I have even briefly deactivated my security software entirely when trying to update World of Warcraft and Battle.net.
None of the above worked.
Having attempted to reinstall World of Warcraft and Battle.net, this failed because of the pending updates that I could not download, so I chose to manually delete the Program Files folder for Battle.net.
When trying to install Battle.net, a similar issue occurs with installation progress resetting due to the Battle.net Update Agent background process constantly terminating and restarting itself, so now I am unable to install Battle.net.
As I’m unable to play World of Warcraft at this time, I’ve had no choice but to terminate my subscriptions.
Has anyone else run into any issues with the Battle.net Update Agent?
If you can, try using a reliable VPN to bypass your internet provider.
I have the same issue. Ver sloooow initializing the update, and very slooow downloding the update. As soon as I start using the VPN, the game was updated in seconds!!!
For some reason, some internet nodes are limiting the updates of Blizzard.
Tried using a VPN, but the issue remained the same when trying to install Battle.net. Progress kept on resetting, with the Battle.net Update Agent terminating and restarting roughly once every twenty to thirty seconds.
Thanks for the suggestion, but I don’t think it’s a connection-based issue.
That behavior reminds me of what happened to me in Shadowlands. I had to uninstall and reinstall Battle.net many times, until one time it installed correctly.
When you uninstall Battle.net, not only delete all the leftover files all over your computer, including the Program Files folder and all the other folders you mention, but also delete (very carefully) any entries in the windows registry.
In any case, as now there are many people connected to the game, it may be a temporary problem of saturation of the server and that it manifests itself to you in this way.
One last advice. Although I’m sure you have done it, remember to run the Battle.net installer as Administrator and create an exception in the antivirus.
Nothing seems to be working for me either. Tried deleting everything and reinstalling. Tried VPN. Exceptions are properly added to the antivirus software…and still.
Could we get some blue response on this? I have been unable to play for nearly a week now.
Hey! I had had this same issue, and have reinstalled Windows and created a new Windows account. This issue remains! I contacted Windows, and PC specialist local tech support. After several days of exhausting every fix in the book they have advised me the issue is on Blizzard’s end. No security programme is interfering with Battle Net or WoW. All drivers are up to date. This is a fresh install of battle net and blizzard and there are no corrupt files as this is a fresh install of windows, downloaded from the cloud with all previous files lost.
I have tried to contact Blizzard Support and they’ve said they’re sorry but I will need to contact local tech support or discuss on the forums as they don’t have a solution. They advised me to seek 3rd party hell regarding my “call of duty”…
I’m now asking for a refund to my subscription costs as I’ve been unable to play since the recent patch.
Anyone else found any fixes to this?
I will say, I have been able launch wow classic twice over the past 2 weeks and once I’m one I have no difficulty staying on, but it can take 10-30 minutes to load if it even loads at all. The Battle Net Launcher is gets stuck launching games / initializing. There is also a huge problem with any patch update. Downloading battle net was very difficult and then when I tried to install cataclysm it wouldn’t allow me, prompting an error saying “oops something went wrong on our end please try again later”.