Black/Dark or Missing Texture on Objects inside the rooms where is poor light

Support Technical Support
1

Hi,
just bought a new PC for playing wow with ultra graphics, i followed the recommendation and get a good machine, CPU: AMD Ryzen 7 3700X 8-Core Processor, GPU: AMD Radeon RX 5600 XT.
I know missing texture appearing dark/Black on objects was a issue with old cpu, but it’s not the case now, can you please try to help me and solve my problem??
Here is my DXDIAG ->> pastebin.com/raw/mn8QZrR5

and some screenshots:
https://imgur.com/YerRgfE
https://imgur.com/80CnnNP
https://imgur.com/eZcaDu0

Thank you

1 Like
2

I’ve been having graphical problems for past 2 days ( insane fps drops when camera is turned quickly, random shaped but mostly squares appearing on screen) and now I see black waters in ardenweld…

3

Can’t say much besides some generic stuff like make sure your drivers are up to date

If this doesn’t help maybe try to see if repairing the game files helps

1 Like
4

@Chronormi I already updated to the latest driver, and repaired WOW, it didn’t solve my problem.
Also, tried the other driver before the latest, and it’s the same…

So,
Just logged the game in my girlfriend’s laptop (macbook pro with a Nvidia Geforce GT 750M) enter in the same zone Zuldazar - Headhunter lodge or Warbeast kraal and it’s the same, there black/dark objects in the huts, appears to be missing the textures…

Can anyone go to Zuldazar - Warbeast kraal ( Innkeeper) or Zuldazar - Headhunter lodge and check the same thing?

5

can confirm, the same black textures on Zuldazar - Warbeast Kraal

Cpu AMD 3700x, Gpu: Vega 56 latest drivers installed

1 Like
6

So i just edited the title of the post because i got lead for what is happening.

I reach some friends and ask them to go to the same zones that i saw the “missing textures” and it looked the same to them.

In these zones if you had some light in the room like a cooking fire the texture reveal the true colours. Maybe it’s not a problem with video card but with the programming.

It seems that poor light in to room don’t show the texture from some objects. Don’t think that the game it’s suppose to look like that.

Here’s some screenshots to help you understand:

https://imgur.com/4PNeOxW without fire

https://imgur.com/j7W3cJR with fire