So in other words, you’re performing a GDKP run which has been announced in advance that it is forbidden in SOD no?
They entirely can remove you for any or no reason from their private game as you’ve read and agreed to it in the contract.
The GDKP ban was announced in advance and also the penalties that comes with it. If you had any future subscription it wil be removed and you will not be billed again.
Time taken from a penalty is not refunded.
Which “basic” consumer law are they breaking? Cite them specifically, just pointing at the general law area is not specific.
I recommend players to first understand what their basic rights are and actually consult a consumer organisation before hopping over to lawyer to potentially waste their time over 6.49€ which is half the month subscription’s worth.
Finally, this is not a scam if they delivered a service but you broke the terms within it. They gave a serious penalty that comes with it after player feedback to ban GDKP’s specifically within SOD.