Blue Screen While Playing

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1

Hello,

I got 2 blue screens so far while playing. I ran the hardware checker (all good). I also ran sfc /scannow and it said that it found some issues which were fixed.

Everything else is updated/checked (drivers, etc).

When I run the Scan and Repair Tool for WoW after the blue screen I get this error:

Whoops! Looks like something broke. Give it another shot.​Error Code: BLZBNTAGT00000BB8

It rescans again and it keeps doing this. The only fix for me is to reinstall the game.

Is the blue screen caused by WoW or is it something else? Also, why does the scan and fix tool bugs out every time I use it?

Thank you!

2

check whocrashed app and analyze dmp file cos it probably generated one which can tell what crashed.
Anyway specs would be useful as well
Cpu
motherboard
Memory amount and speeds timings if you know as well
nvme or ssd as well as what gpu and driver vision.
If i had to guess you probably had gpu driver crash.
Whocrashed is an app you can google it can be useful

1 Like
3

Below you can find the WhoCrashed report and my specs. It seems this is caused by the GPU driver. What should I do?

NVIDIA GeForce RTX 3060 Laptop GPU
Driver version 527.56
11th Gen Intel(R) Core ™ i7-11800H @ 2.30GHz
15.65 GB RAM
1920 x 1080, 144hz

On Thu 15/12/2022 11:50:41 your computer crashed or a problem was reported

Crash dump file: C:\Windows\Minidump\121522-9812-01.dmp (Minidump)
Bugcheck code: 0x10E(0x17, 0xFFFFFFFFC000000D, 0xFFFF800F350D2000, 0x0)
Bugcheck name: VIDEO_MEMORY_MANAGEMENT_INTERNAL
Driver or module in which error occurred: watchdog.sys (watchdog+0x5685)
File path: watchdog.sys
Description: Watchdog Driver
Product: Microsoft® Windows® Operating System
Company: Microsoft Corporation
Bug check description: This indicates that the video memory manager has encountered a condition that it is unable to recover from.
Analysis: This is a video related crash.
4

That makes me wonder even more now if there is a memory leak now, did you play dx12 or dx11 ?

5

Not sure but I believe it’s the latest DX.

6

Its probably gpu driver / wow related probably both i dont think you have an hardware issue if you can play other games no issues for same amount of hours you play wow.

7

I’m not sure about other games though. I only play WoW at this point. hahah

The only other games I play are on XBOX anyway.

Should I contact NVIDIA or something?

8

I understand i also have problems im having system freezes everything points at gpu right now at times i have more gpu driver crashes then system freezes, did system ever freeze for you as well just curious or always bsod or gpu driver crash ?
Im on AMD gpu btw

9

Not really, everything else works perfectly. It’s just the Blue Screens while playing.

10

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