Boss caches in Ulduar, can't loot

Can anyone explain me, what is wrong with Ulduar? Half of times boss drops his loot in a cache - Deconstructor, Vezax, etc - I can’t loot it, simply can not interact with the object. And loot does not get refunded through mail. It’s overwhelmingly frustrating, since it’s my only mail character and chances to get the loot I need seem low enough already without loosing the whole week of attempts. How to fix it?

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Hi there, Menada!

So this can happen if you kill a boss too quickly, I’d recommend that you put your pet away and try to DPS a little slower. If you still do not receive loot, try these steps:

Yours,

Arythwinn

Thank you very much. Will do as you say.