When I was playing TBC classic at launch I was reporting on the daily.
Kept getting messages back from blizz that they were on it.
Those bots were still there before Woltk classic launch.
There was like 8 feral druids just running around the lake in Nagrand farming water elementals for primal water. I reported them on day 4 of tbc launch. Those same druids were there for over a year and a bit. Doing the same thing all day.
Blizz just simply don’t care.
3 Likes
But Blizzard does ban them.
We all wish it was a speedier process though.
Oh I’m not saying they don’t and we all would love a faster wave of bans to be applied.
But unfortunately they can’t risk doing them too fast due to those individuals who are just farming normally and get flagged by normal players because they just spend a full day farming mats for their professions or achievements.
I’ve done it in the past, where I’ve just been farming and watching a movie on the other monitor. You can see people just standing near you for a few moments and then go off in the other direction. Those individuals are reporting people because they think me or another player is a bot.
So there is that needed time for the automated scripted to run it’s checks on each account before an action is taken. Sure there are people who do get hit in the ban wave or were not botting and they do get access to their accounts again, but normally it takes up too a week now because Blizzard closing down the European offices and now all CS work is being handled by the massively underpaid CS staff in the United States.
If you look back after the posts that Blizzard have made in relation to the ban waves, it’s just your typical propaganda posts to say “yes we’re doing it, see!”, but of course everyone in game can see it’s not really the case.
I’d love to see the whole gaming industry come together to push new laws into place to make it illegal for cheats/botting software to be used in these products. You have no idea how much that would clean up the gaming culture as a whole.
Make it sure a form of gamer ID card is required to make an account. Things need to be done to combat cheating and botting in games and people who are against such actions/systems normally are those who have cheated in the past or are still cheating.
Or their weird individuals who don’t want companies seeing their personal information, but yet they have a facebook/twitter or whatever account xD
if the GM is so dumb he can’t tell who is botting and who isnt at a single glance he should problably go back to flipping burgers, and let someone like me do his job instead
1 Like
So as I’ve mentioned. Over the past several posts that Blizzard Entertainment has no longer had manual reviews of bot reports since I don’t know, maybe near the end of Wrath of the Lich King, maybe in Cataclysm, everything is now done by automation.
You have this impression that you believe a bot reports being manually reviewed can be dealt with within one or two minutes and then they can move on to the next part report. That is not the case by a mile and I’ll explain the process so you can easy understand how long it takes. And as to why Blizzard no longer do manual reviews.
Firstly the Gamemaster gets your report. In that report there could be anywhere between one name to several names. That person then has to go to each person that’s been reported and verify if they’re doing a set pattern of movement. And then they can teleport behind a rock/wall to see if they repeat the same process multiple times by being teleported behind an object, or they run into that wall for example.
Once that verifications been done, they then have to go to individual person or bots account to verify user information, creation date, login history, all this type of things. Once that’s done, that gamemaster will then double check the inventory of that individual to find out how much gold they have. If they have no gold, who have they mailed that gold off too? And this is where it becomes a very slippery slope of going down the rabbit hole.
Because this rabbit hole is literally this one bot transferring that gold to one individual, that individual then transfers it to another gold holding account which then transfers it to another gold holder account which then maybe goes into a guild bank. That guild bank then has all that gold, which then has multiple other bots that begin take that gold and distribute it to people who buy the gold. This then leads into a massive bot operation so to speak, where it’s no longer one bot, its an entire guild of bots which then could be anywhere between 20 to 100.
So what we have now is a task which you probably believe would take anywhere between one to two minutes or you think that you could do it in one or two minutes. It has now turned into a case which is lasted maybe 45 minutes and then going to now progress even further because the guy now has to basically write down the entirety of what they found. So a guy or girl who could have been, you know, helping other people with a proper issue has been taken off that other tasks for anywhere between one to two hours, which is completely pointless.
And this, again, is where the automation comes into play. Blizzard has multiple systems, they have Warden, which handles all the bans, and they have internal scripts which are run by the server engineers which detect and verify bot accounts. Of course, as I’ve mentioned, there are people who get false positives and they get banned because they’re acting like a bot, but they’re not a bot. When that happens, that person submits a report and normally when it’s a bot issue or a ban issue, that cases dealt with very, very quickly, normally. However, with the European office in Cork now ending up being completely closed down in the next coming weeks. All this information has to be dealt with with staff from the United States. Which means a bot report of someone who got banned who wasn’t a bot, which would have taken 24 hours to be resolved, will probably now take anywhere between one to two weeks because the US staff are now going to be completely hogged down.
So you need to get it out of your brain that that they’re actually game masters doing manual review work when they’re not. They’re no longer doing the stuff that they used to do back in original, Burning Crusade or Wrath of the Lich King. They are now sitting in front of the computer looking at walls of text, dealing with people who are complaining because they happen to deleted their little purple shiny sword and they’re going to end up offing themselves because they’re not going to get it back.
Within the next one or two years there will be no more human interaction when it comes to support with Blizzard entertainments. It is going to be purely machine learning AI generated an you’ll have no possibility of saying, Oh my God, this GM is not doing that job correctly, no. It’s never gonna happen again.
do you honestly think i will read your wall of text
1 Like
Explains why you don’t know what you’re talking about most of the time 
i worked at anti cheat teams for esport organisations, i know for a fact i know it better than them
1 Like
I’m a lawyer and police officer with a degree in chemical engineering, where I worked on the space station, that floats around Proxima Centauri.
Sorry to say I don’t believe I single thing you just said 
take your clown award and leave
1 Like
Hey stop being clownphobic or I’ll tell the residents of Promixa Centauri, that you’re anti-clown!
well thet clown around 
Exactly, clowns have feelings too!
dear lord i saw it was bad before but today i was doing wqs in zaralek and its out of control 3 times worse than last time,
1 Like
Same problem with the bg’s, they’re back with a full force!
Choo choo said the bot train.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.