I just came back to WoW yesterday after 12 years. My brother sent me 25k of gold to the mail box to help me with the beginning. It seems there is a bug, because there is an icon of a mail close to the minimap, but there is nothing when I open the mailbox!!.
That is how Blizzard welcomes me. Better fix this as soon as possible.
Has 1 hour passed since your sibling sent you the mail? Mail needs 1 hour to be delivered, unless you’re both in the same guild.
Yes, around 3 hours passed. The icon of the mail was displayed close to the minimap after one hour, but no mail in the mailbox.
Open a support ticket. And next time, never send gold through mail, only in Trade Window. I’ve also learned that the hard way.
Do you have any addons?
You haven’t got him on ignore by accident have you?
I assume you’ve tried a simply relog.
if your account is new you can sue mail for 72h
Sometimes there is a mail in your mailbox, while not showing up physically. It happens to me sometimes when I sell something at the auction house. It shows me a mail icon, I open the mail box, it is completely empty, there is nothing to click except “Open all”. When I click it, the money from sales is added to my account.
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