I don’t know why or how but whenever I do this dungeon, the cloak dropped shows as a big interrogation mark with the text “Retrieving item information”. I also can’t see any roll window so I can’t greed, need or even pass.
No matter which character, or which realm. It is happening for me with all my characters.
Edit: I tried to Scan & Repair since some people are saying that might fix it, but in my case, it didn’t fix the problem.