Hello,
I’m reaching out to express my frustration regarding an issue we encountered while attempting the achievement “Lovers’ Hideout” in the Court of Silk on normal mode. Our group was running this instance as a guild, carefully following the necessary strategy to achieve it: we distributed the required candies and separated the mobs as instructed.
However, during the encounter, one of the bosses suddenly disappeared and never reappeared. Despite this, the encounter was still counted against our ID, preventing any further attempts, and none of us were able to loot the boss either.
I opened a ticket with a game master, and while they acknowledged that this is a known issue, they informed me that they couldn’t do anything to resolve it and suggested I bring the issue to the forums. Frankly, I find it disappointing that, despite this being a known bug, there is no compensation or resolution offered to players affected by it. We invested time and effort into this run, only to have it all wasted due to an issue beyond our control.
I sincerely hope this matter will be taken seriously, and that either a fix or some form of compensation will be considered for players who encounter this issue.
Thank you for your attention.
Best regards,
Yacoumba, Chicken Run.