in the ringing deeps there is this questline with Magni and dagran to “investigate” Taelloch, after completing the questline the extra action button is still there and is hindering gameplay in dungeons, where the extra action button is needed.
I have tried to contact support multiple times, but sadly their suggestions were severely lacking. especially when I already mentioned that I already tried the UI reset + removing all addons, clearing WTF and more.
I have also tried the community solutions; such as killing my character from a high height, enter a skirmish or returning to Taelloch, but all were in vein.
it also only happens on this character, my other characters are fine. this issue occurs on all my devices, so it is truly not a device issue. also on my last thread a GM answered me with a fix for a similar issue, but this does not fix the extra action button in my case.
Support don’t fix bug. Only the dev team fix bugs, and they are not contactable by ticket or the EU forums.
To report the bug to them you will need to report the bug via the US forums, or via the Bug Reporting tool on the EU side, accessible from the support menu in game. (Submit feedback or report a bug).
We have been told in the past that support are no longer allowed (or able) to force complete peoples quests anymore, so a ticket for this is entirely pointless I am afraid. All you can do is report it as a bug, and hope they fix it sooner rather than later.
yeah last time a GM came and showed me a solution for a similar bug, but this does not fix it for me. the quest has been completed but sadly the extra action button stayed.
I will try to contact them via bug once more, but I already tried to contact them around 5 a 8 times with only a generic response
Just found this thread after having the exact same issue. Only thing that worked for me was asking a friend to log into a levelling character and run through The Ringing Deeps campaign questline using party sync up to ‘Ghost of a Company Town’. Soon as I completed the quest, the extra action button cleared.