Can’t log in to one of my characters after the Mirage Raceway crash

Metaksa, hunter 52. Can not log in for 15 hours already. Made UI reset, reinstalled the game.

Same for my lvl 45 hunter, tried everything and ticket is bloody 3 days waittime -.-
Happend after server went nuts yesterday around 18-19 pm

Hello,

struggling with the same issue. lvl70 priest. It says it is online in OG, but I can use any of my other characters from the account. Where can I initiate the ticket? (I could create one only as a ‘proffession bug’)

same here belf paladin - tahrikmotoru.

this was the only response i got so far and it was far from helpful. on the other thread some ppl said there are some gms trying to help but none of them came back with an update so i assume they still dont have their problem solved too.


Thank you for taking the time to contacting me. My name is Denvorer and I will be happy to check in this concern about character being stuck!

I do hope your day is going well today! I went ahead and looked into this moved your character to a safe location for you to login now. Let me know if you continue to have issues moving or logging into the character. I do suggest a few things below to see if they help.

  • Make sure your video drivers are up to date. Outdated drivers can cause issues where the data can not load properly where your character is located at.
  • Update all your addons. Outdated addons can cause issues when trying to load into the game and characters. You may also try deleting the WTF, Interface, and Cache folders to see if this helps.
  • Also trying to lower your video settings on your account to see if maybe there is something with a graphic of some sort is causing issues while trying to load.

If you do have any concerns about this, feel free to drop us a line and we will be happy to assist!

I do hope you enjoy the rest of your day.


Got mine resolved , made ticket for stuck character , explained the issue , when I got home to day I had the response that my character had been unstuck and returned to the nearest capital city.

I wasn’t holding out much hope as the character wasn’t actually stuck, but when I logged in it worked , although I wasn’t in the nearest capital city but in the middle of the ocean and died of fatigue , but at least i can use the character now.

Hi there!

So first off, it may be worth trying the Self-Service option to move your character:

https://battle.net/support/help/wf/wow/197/834

If this does not work, please do contact us and we’ll help resolve it:

https://battle.net/support/help/product/wow

Yours,

Arythwinn

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