Since the patch it looks like the app cannot fetch data. I couldn't patch the game (but could enter to look at chose server screen), I couldn't repair it, then I uninstalled it and now I cannot install. If I try to install it gives me this error:
We're having a problem transferring data. Please check your internet connection just in case and try again. Error Code:BLZBNTAGT000008AD
Also in the app I can see I am online, but it won't load any previews/news and is giving me this error:
We're having problems loading some content. Try reloading this page. Error Code: BLZBNTBNA000003E8
Previously everything was working fine.
I've tried:
1) Running the app as admin, turning off antivirus
2) Patching agent manually (as described here
https://eu.battle.net/support/en/article/manually-patching-agent?utm_campaign=BlizzardCSEU&utm_medium=posting&utm_source=internal-support_forums&utm_content=solution)3) Flushing dns (as described here
https://eu.battle.net/support/en/article/ip-release-renew-and-flush-dns?utm_source=internal-support_forums&utm_medium=posting&utm_campaign=BlizzardCSEU&utm_content=solution)4) Changing app's language (found this solution at forums)
...nothing worked :(
Hello Voidwhisper,
The above errors show that something seems to be blocking your connection.
Please try out the following steps:
- Disable/uninstall any VPN software you may have (Hamachi, OpenVPN etc).
- If you are using an antivirus, make sure that the Blizzard app and the games are added to the exception/exclusion list. Possibly even
disable or uninstall the antivirus.
- Deactivate
proxy settings.
- Delete the
Battle.net cache folder.
- Enable the
Windows Secondary Logon service, if you are running Windows.
-
Update Flash on Internet Explorer, even if you use a different browser.
- Make sure that you got the
latest drivers and OS updates.
- Reset your network router.
I hope that the above will help you out. Take care.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Help me get to Exalted with the Blizzard faction
https://www.surveymonkey.com/r/Kraykore
Fixing LAN settings worked, thanks :)
tak ti treba kad cecu ne poslusas
Hey Elanoron,
You are welcome to post here on the English Technical support forum, but please make sure to do so in English. Additionally, please do not dump such old threads. If you cannot find a recent thread that matches your issue, create a new thread for yourself instead.
______________________________________________________
Have a few seconds to spare? Let me know how I'm doing!
https://www.surveymonkey.com/r/Nenyasqi