Cannot unlock Zandalari Trolls

I have all the achievements listed on the Unlock requirements (as listed in the embassy, everything there is checkmarked) but when I try to create a new character I cannot select Zanalari trolls and it tells me I need xyz achievements to unlock the race. Which I already have. Any ideas?

Did you do the Quest Line starting with “A Royal Occassion” that gives u the Achievment: “Allied Races: Zandalari Troll” from the Embassy?

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^ This.

Unlocking the race is not always just getting the requirements, there is usually a short questline from the Embassy that unlocks it. The requirements you met allow you to do the questline.

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