Can't add socket to ring

This is enfuriating. I tryed to add the Spatial realigment apparatus to a recent ring i got, and it simply does nothing. After several attempts i got a prompt “are you sure you want to upgrade that item” i clicked yes and nothing happened, several attempts later… nothing.

Then i tryed to submit a ticker… i got stuck in an endless loop where i cathegorize my issue plus a few “i still need help” and nothing to submit any ticket?!

you need to click again,click on the item,then the ring,then choose yes,THEN click ring again.

nvm, i disabled all addons… it worked. Still why was i not able to submit some ticket?