Cant get the quest to start bfa

so i maded a void elf level 10 and i can choose every expansion to level in apart from bfa? the quest that will bring you to boralus is missing even maed a lvl 1 leveld it to lvl 10 and still i cant enter bfa… so i can play all expansion but not the current expansion anymore? i leveld my priest from 1 to 50 in bfa but now i cant level alts in bfa anymore?

Next to the heroes board is a guard with a quest to go to the keep, have you done that?

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