I haven’t logged in for a couple of months or so, and got a popup on battle net wanting me to confirm my date of birth, which I did. Battle net won’t log me in online and I have to continue offline.
When logging into warcraft as im offline on battle net i have to enter my login details again and after entering the authenticator code it comes up and says due to ADDC regulations we need you to confirm your date of birth to continue, with nothing coming up enabling me to do this, I cant get any further.
Hello Arienne,
Updating your privacy settings for your account should help with this. You can use the following link to do this (you will be required to log in).
If you are still being asked to confirm your date of birth and the UI will not allow you to, please reach out to our Support Team and they can assist you.
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Ok done that, battle net also letting me online now before I did that so not sure which was the issue but seems to be ok now, thanks.