Hello, I got the Authenticator app on my iphone last week. And since then, I am sometimes struggling to log in. I open WOW and it is just stuck on “Connecting” as if the server is down. Just now it told me to put the code in, so I did that and it just disconnected me.
I have restarted Battlenet twice and it hasn’t helped. It has not asked me for any authentication when logging into Bnet, it’s just the game that dont work.
I’ve also tried “re-syncing” the app.
Thanks for any help you can give me.
Blizzard had report in battle-app news for they try fix
I’m looking at battle.net right now and there’s no news other than realm restarts on Wednesday.
https://i.imgur.com/yqNCusU.png
Thanks. That’s handy. funny mine doesn’t have any alerts.
https://i.gyazo.com/965d7e0ced5e8583bb34d05509da5071.png
That being said, this happened twice last week, I couldn’t log in, I believed it was due to the authenticator. (I could be wrong…)
Since I use “beta” battle.net app I liked it than old one.
I don’t know when blizzard finish beta app one.
Hey,
Looking at the time of your ticket, its possible that the login issues we experienced where the cause of your login woes.
Thankfully this has been fixed and you should be able to login 