Cant transfer character, invisible mail issues

My character Nerotica on Lone Wolf EU horde cannot utilize the free character transfer because I have mail in my mailbox, but I don’t any in my mailbox. I made a ticket and should wait for two days for a response. I am paying to play with my friends who are all on Living Flame Server and i cant join them, because you cant make your game work as it should.

Please help clear my mailbox

Solved dont need any help with it anymore

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