Hi,
I can’t use any type of payment, trying to use debit/credit visa, it says to try other payment method later… any issues??
Is this when trying to use the online shop or the in game shop?
If it’s the latter, try adding the card as a payment method in your Bnet account and then try the purchase.
Game shop and I have saved 2 cards already for some time, issue with both now.
I bought something about 2 hours ago and I did have an issue at first, then realized the card I had stored on Bnet had expired and I had forgotten to update it… could it be the same for you?
not an option, it took my sub fee few days ago on one of these cars
It took my sub in October, card expired in June 2020. Subscriptions on Debit card are done tokenized from the debit card to the bank and retailer directly. But I will assume you have checked and still having issues.
Is it something you can buy on the online store and see if it works there?
character boost, I wil ltry to remove all cards and add one back.
EDIT: actually after removing all cards, I am stuck, page where I should be able to input credentials is not loading.
Is this on the webpage or on the in game app, I had problems in game so I added it on the bnet webpage directly, then did my purchase on the in game shop.
unable to buy it on web page, only in game store
I dont mean the purchase, I mean adding your card back onto the system. Purchase of that service has to be done in game I know, but the website itself will be better for adding your card back.
I had to use edge since it was not working in Chrome, but still how will I make a purchase in game shop since I can’t change a browser for it, or, is Blizz App using default windows browser?
If you have managed to add your payment method back using your main browser, then you should be able to go back in game and purchase the service using the in game shop using that new payment method. That’s what I ended up doing. Frustrating I know.
The point is, my main browser (chromium) didn’t work, so I used Edge, but how can I force Blizz App to use Edge? Yes, very frustrating…
I think it uses it’s own… I have a “BlizzardBrowser.exe” in my UTILS folder of warcraft. A GM once asked me to delete the UTILS folder when i had issues with the shop and it redownloaded and worked. So I think it uses an in game browser, not edge or chrome etc etc.
Well I deleted Utils Folder and it is not redownloading it, yet I can browse through shop 
EDIT: After some time it redownloaded it, also, I have declined cookies before
Issue resolved, thanks mate for Utils tip.
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I feel like we finally got to the end of a long motorway lol. Glad it’s sorted.