I used 270 craved harbinger crests to buy 3 x Celebratory Pack of Runed Harbinger Crests from Vaskarn. When i opened 3 x Celebratory Pack of Runed Harbinger Crests, i saw that 45 Runed Harbinger Crests were counted toward my cap but the available amount for use remained unchanged. I contacted GM and he told me that it is a bug which other players reported as well. Since GMs can’t fix a mechanics that is not working properly, I would like to know if we get our crests refunded when this bug will be fixed?
Thats probably not going to be something Customer Support will know, until management confirms, and that won’t happen until the developers themselves say, one way or another.