Character boost dont work?

it was long time ago i played wow and today i bought epic version of war within but when i clicked on the “boost character to 70” i choosed to make a totaly new character and it started as level 1 and now i dont have any boost left. can someone help me?

Are you sure you boosted the right toon? Not a similar named toon?

If you need help with the token you can also create a ticket here:

https://eu.battle.net/support/en/

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