Character problem - cannot use heroic leap

My Human warrior (this avatar) cannot use Heroic leap - I just keep getting the message ‘You can’t do that right now’.
Been like this for months. I tried clearing cache, removing addons, reinstalling, using my husband’s computer. Still get exactly the same message.

I tried what someone else on this forum suggested - submitting a bug report. Never got a response.
The in-game help ticket system doesn’t cater for this sort of issue - tried all the different option paths. No luck - would be nice to have a free-form ticket system like there used to be. :stuck_out_tongue:

Other warriors on my account can use Heroic Leap just fine. So it’s got to be a problem with the character itself.
Can someone at blizzard please take a look and raise a ticket for this?

Hey Thelmarine,

Could you do an Arena Skirmish for me, and try using Heroic Leap once more afterwards? Doing so forcibly removes any buffs/debuffs you might have on you, including hidden ones (at times quest related phasing “debuffs”). This might just fix this issue for you.

Let’s see if the above suggestion helps out first. If not, you would need to make a ticket to contact support yourself. You can do so in-game, or through this link directly.


Have a few seconds to spare? Let me know how I’m doing!