Hey all,
Sorry to hear that you’re having issues with the stuck character self-service. We’re currently investigating this on our end, and will try to update you when we have more information.
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Yeah Guys i just recieve an response to a ticket an automatic response saying to try like dozens Diff things Wich j earlier read on forumes etc . Amazing Blizzard thanks a lot .
Is that So.hard to just port our characters And unstuck them if your unstuck Is So bad And ticket have bot automated response solving nothing ? Just please …
Hi is there any update on this, my character has now been stuck for over 24 hours??
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What you think, of course Not . Im stuck all day . Feel bad for you, 24 Hours oh gosh . Hope tommorow it Will be ok, but you know how it Is …
Answered for ticket no response , still stuck on unstack window. I Tried like everything.
I dont know why they let us waiting this long . Why they just can’t manually unstuck us when meanwhile trying to solve that self unstuck for Future problems. One Guy in this thread Said something that some GM unstacked him why He can’t unstuck us ?
My ticket will transform soon from “can you unstuck me pls” to “refund me pls”
I can understand that such a big game has some bug, but the tool to debug is bug, what a mess.
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ok guys after second answer to my ticket and waiting another like 7 hours gm moved my character idk why they cant do it with you all. try open tickets and answering that you still have issue, until they hopefully move you. Or hope that the self unstuck will work soon. ty gyus for replies and your support. Hope you all will be at safe locations soon. whole free day lost .
I have the exact same problem and havent been able to play on my char for over 24h. Honestly worst experience with blizzard
Good morning,
This should now be resolved, and the self-service can be used once again to move your character to safety. 
Thank you once again for your patience!
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