Hi this character that I’m currently posting on is stuck in a permanent dc loop.
Everytime I login I get disconnected immediately, and the service that’s supposed to let me unstuck my character is broken, nothing happens after I click “Continue”.
https://eu.battle.net/support/en/help/product/wow/586/834/solution
Similar situation when I try to access it ingame.
Edit: Opening a live chat also doesn’t work, because it’s apparently open only between 1 and 4 pm bst, and since we currently have 2pm bst it somehow doesn’t work???
Edit 2:
Maybe try accessing it from a different network to rule out internet issues.
It’s not my internet, my character is just in some sort of a disconnect zone or whatever, instead of dying it disconnects me
Someone had this the other day and it was an issue with the VPN they were using, are you using a VPN? If so, try without to see if the issue persists.
Their issue was just with some characters that were in the same zone and bizzarely… the VPN was the problem.
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When I get stuck on betas where there is no character unstuck service, I tend to wait for my character to be fully logged out of the game, then set my graphics settings down to 1. I log on another character first just for good measure, then log out, then try the character stuck in a loop.
Also there is no need to keep posting the video, but since you haven’t posted again I assume you have used the unstuck feature successfully.
I didn’t, it kept bugging out and the live chats were closed for whatever reason.
Nothing works still, I also added the video to the op later on
I’m hoping to reach anyone here so that my main isn’t unplayable for multiple days
I’m having this same problem. I was flying in Bastion, I got dismounted and fell over the world and got disconnected. I keep disconnecting every time I try to log in.
I managed to open one ticket that got resolved immediately saying there was an error processing it. Ever since that Customer Service has been unavailable for 3 hours.
Is this working for you? It works for me but it wasn’t earlier.
https://eu.battle.net/support/en/help/wf/wow/197/834/submitted
Otherwise you need to open a ticket.
Ok, thanks. That actually worked now.
Yes it finally worked, ty.
But for the love of god blizz, fix your stuff.
- The unstuck service has been broken for hours
- Live chats don’t work during the hours that they are supposed to be open
- The fact that your character can get stuck like this in general
…
If they have been broken for hours, and now work, doesn’t that mean they actually did fix their stuff?
Live chats are only for very specific queries. “I’m stuck” isn’t one of them. Thats what the self-service is for. Yes I know it was broken, but still…