Character won't delete and disconnects on log in

So I feel like I’m here almost daily because since returning to Retail I’ve had issue after issue.

I made a pandaren level 1 rogue and decided to play through exiles reach or w/e it’s called with my Fiancé who is new the game.

I log in and can’t move, okay no problem i’ll relog. Disconnects and again and again.

So i remake my character click delete on the old (Delete failed) sure fine okay i’ll deal with it another time.

Send mail to the other rogue I named similarly only to realize I sent it to the bugged character so now I can’t delete it at all due to it holding mail.

So right now I have a character that completely boots me from the game who holds mail i can’t delete and even after using the Character move service via the website it still disconnects me.

What on earth is happening? am I just having a slew of bad luck this week with Blizzard? or is this the common experience for most players now days?

Genuinely had no where near as many issues with the game in these last two days in Classic in the 3 years I’ve played there and yet 2 days of being back has caused two CS tickets and two separate issues.

Since you sent it yourself, you should be able to recover it as well from this automated option and then try delete the toon:

https://eu.battle.net/support/en/help/product/wow/197/1674/solution

If you still want the mail cleared there’s a fast track way to get help over at the US forums through my guide (estimated time: 1 hour) when the US CSFR’s are on if you’d like to try that. A lot of players have been helped that way.

Your other issues of being stuck can’t be helped over the forums but you should be presented with a ticket option after failing the self unstuck atleast once.

Heya,

Thanks for this info.

Unfortunately it says I do not have any eligible mail on the character so I think it’s just a completely bugged character and will likely need an actual Blizzard CS agent to remove it.

Well, you can take my fast track option if you got a hour or so to spare or the slow ticket which can take over 10ish days. Let me know.

Appreciate the offer and I would if it was slightly more pressing but I think I can wait 10 days to remove a character as I have plenty others to play :smiley:

Thanks for the help.

Have you tried the unstuck option on the support pages?

Heya,

Yeah I’ve tried it and it said completed and still the disconnection happens.

I think the issue started when I loaded and I couldnt move? so I just alt F4’d and attempted to relog but then the disconnection issues started.

You could try these:

Addons can be a culprit if you use any.

Heya,

Tried this and no luck :S

I do appreciate the continued help on this but I think it’s likely gonna have to be a CS agent deleting the panda