Clicking the transmog each shoulder separatley button gives a lua error

Support Technical Support
1

whenever i click the transmog each shoulder button i get a lua error, but only on my rogue.
i’ve deleted the wtf folder, the cache and the interface, i repaired my client and everything and i still get the same lua error

88x …ceBlizzard_Collections\Blizzard_Wardrobe.lua:207: attempt to index local ‘baseInfo’ (a nil value)
[string “@Blizzard_Collections\Blizzard_Wardrobe.lua”]:207: in function GetRandomAppearanceID' [string "@Blizzard_Collections\Blizzard_Wardrobe.lua"]:271: in function ToggleSecondaryForSelectedSlotButton’
[string “@Blizzard_Collections\Blizzard_Wardrobe.lua”]:2568: in function <…ceBlizzard_Collections\Blizzard_Wardrobe.lua:2561>

Locals:
self = WardrobeTransmogFrame {
0 =
RefreshPlayerModel = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:372
MoneyLeft = {
}
ApplyButton = {
}
GetRandomAppearanceID = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:199
OnUpdate = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:169
OnTransmogApplied = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:505
OnShow = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:140
SpecButton = {
}
FeetButton = {
}
dirty = false
UpdateApplyButton = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:431
selectedSlotButton = {
}
SpecDropDown = WardrobeTransmogFrameSpecDropDown {
}
MarkDirty = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:165
SecondaryHandEnchantButton = {
}
HandsButton = {
}
SelectSlotButton = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:330
SetPendingTransmog = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:417
EvaluateSecondaryAppearanceCheckbox = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:357
WaistButton = {
}
HeadButton = {
}
MainHandButton = {
}
GetSlotButton = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:450
ToggleSecondaryAppearanceCheckbox = {
}
SecondaryHandButton = {
}
Update = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:388
ToggleSecondaryForSelectedSlotButton = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:259
ChestButton = {
}
MainHandEnchantButton = {
}
WristButton = {
}
MoneyMiddle = {
}
TabardButton = {
}
GetSelectedTransmogLocation = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:365
SecondaryShoulderButton = {
}
OutfitDropDown = WardrobeOutfitDropDown {
}
ShirtButton = {
}
CheckSecondarySlotButtons = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:293
MoneyFrame = WardrobeTransmogMoneyFrame {
}
OnLoad = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:64
OnHide = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:156
LegsButton = {
}
ModelScene = {
}
OnEvent = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:82
BackButton = {
}
OnEquipmentChanged = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:175
MoneyRight = {
}
HasActiveSecondaryAppearance = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:325
Inset = {
}
ShoulderButton = {
}
ApplyPending = defined @Blizzard_Collections\Blizzard_Wardrobe.lua:458
SlotButtons =

{
}
}
baseItemTransmogInfo =
{
Clear = defined @FrameXML\ItemUtil.lua:199
IsEqual = defined @FrameXML\ItemUtil.lua:192
Init = defined @FrameXML\ItemUtil.lua:186
illusionID = 0
secondaryAppearanceID = 0
appearanceID = 112550
}
baseInfo = nil
(*temporary) = 112550
(*temporary) =
{
Clear = defined @FrameXML\ItemUtil.lua:199
IsEqual = defined @FrameXML\ItemUtil.lua:192
Init = defined @FrameXML\ItemUtil.lua:186
illusionID = 0
secondaryAppearanceID = 0
appearanceID = 112550
}
(*temporary) = 0
(*temporary) =
{
Clear = defined @FrameXML\ItemUtil.lua:199
IsEqual = defined @FrameXML\ItemUtil.lua:192
Init = defined @FrameXML\I

2

Bugs in the game, are reported in-game, not on the forums.

Bugs in addons are reported to the addon maker, not to Blizzard.

I am not sure if this comes from the game or from an addon.

3

Hi there :slightly_smiling_face:
Best thing is to reset your user interface which should fix the LUA errors :slight_smile:

4

already did that, no avail.

5

Same here, fresh AddOns/WTF folder & deleted cache, only happens on this character, alts are fine.

Full error: https://pastebin.com/8muiysfq

6

I’ve got the same problem but only on the one character. I’ve changed characters/races and cleared my cache/wtf/interface and that character still cant change separate shoulders

1 Like
7

Same here, deleted Interface, Cache and WTF and also repaired the game. Other chars are fine.

8

I have the same issue. I actually deleted cache, wtf and interface entirely, ran a scan and repair and reset all in game options and I still get that LUA error. I will report it as a bug in game because it seems kind of odd even after all that and resetting and restarting the client several times.

9

Same thing here. Resetting the user interface didn’t help, and only one character is affected thus far.

10

Hi guys, I think I just found a temporary fix by total accident…
I transmogged my helmet on the character that could not transmog separate shoulders. Then I exited the vendor and clicked on him again and now I can transmog the shoulders separately. Give it ago, hopefully it works for you as well! ^.^