So i thought of coming back to play Shadowlands, like i always come back for each expansion since vanila.
I logg online and see that not a single one of my characters that was 90+ are in any of my 3 accounts. Just completly gone.
Only few old 90’s that are now 35 are still there, and few low toons…
I make a support ticket, 5 days without a single answer (i check the ticket daily)…
Come on Blizz, it is almost like you guys do not want my money.
This is usually caused by them not appearing on the realm list, log into the realm and if they are still not there, try making a new character to refresh the list.
Also if you have more than one Warcraft account make sure you are logging into the correct one.
Yes, i made new characters aswell.
I was not hacked (Checked the " RECENT LOGIN ACTIVITY" and it is only me) aswell as no “new login” emails that i get everytime i login on a new PC.
The other characters are as i left them (more or less naked, but it was my doing).
They are not in the restore option.
If you haven’t been hacked & they’re not in the restore option, the characters will be there just not visible.
If you’ve made sure you’re on the right account, are you sure you’re on the right realm? If you’ve just come back, your realms won’t be at the top, they’ll be in alphabetical order and not showing the number of characters.
Also what Dottie just said - edit the ticket, don’t open a new one - but do try every suggestion first.
@Ananda
Yes, i’ve only ever played on 4 servers, Arathor, Stormweaver, Bloodfeather and Forstwhisper.
I still have characters on said 4 servers (the old lvl 90’s now 35’s) so i know im not checking the wrong realm.
And like i said i got 3 accounts, but all of 3 of them are missing characters.
Come to think of it, i believe that all the characters i’ve played somewhat during BoA are missing, and those that i did not play at all are still there.