Connection issue while playing wow classic

Bradok-ashbringer · February 15, 2024, 7:19pm

Hi. I have lag issues last 2 month. I was pinging few sited and its fine 0 lags but i have sometimes 20s lag spikes while playing wow with around 2-4k ms without dc. Can u tell me where is issue from my winmtr log?
My ISP is Vectra.pl
cable connection 600mbps
Iam from Poland
Here is my WinMTR
|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                   No response from host -  100 |  106 |    0 |    0 |    0 |    0 |    0 |

|                              10.0.1.237 -    0 |  521 |  521 |    7 |    8 |   26 |    7 |

|          host-89-228-6-21.dynamic.mm.pl -    0 |  521 |  521 |   12 |   15 |   61 |   14 |

|          host-89-228-6-22.dynamic.mm.pl -    0 |  521 |  521 |   12 |   14 |   49 |   13 |

|          host-89-228-6-17.dynamic.mm.pl -    0 |  520 |  520 |   12 |   15 |   55 |   18 |

|           host-89-228-4-3.dynamic.mm.pl -    0 |  520 |  520 |   12 |   15 |   46 |   18 |

|             c-093105142037.vectranet.pl -    0 |  521 |  521 |   12 |   14 |   30 |   13 |

|          ae8-213.RT.LDC.WAW.PL.retn.net -    0 |  521 |  521 |   42 |   45 |   79 |   43 |

|            ae3-4.RT.EQX.FKT.DE.retn.net -    0 |  521 |  521 |   42 |   46 |   89 |   43 |

|           pr01.eqfr5.blizzardonline.net -    4 |  466 |  452 |    0 |   41 |  121 |   59 |

|              ae1-br01-eqfr5.as57976.net -    6 |  425 |  402 |    0 |   63 | 4219 |   36 |

|         et-0-0-2-br01-eqam1.as57976.net -   15 |  260 |  223 |    0 | 1141 | 4799 | 2940 |

|                           137.221.65.75 -   29 |  197 |  140 |    0 | 1465 | 4738 | 2970 |

|                           137.221.78.47 -    2 |  485 |  476 |   35 |   38 |   68 |   36 |

|                           137.221.66.41 -    3 |  471 |  458 |   35 |   37 |  131 |   37 |

|                          185.60.112.158 -    3 |  478 |  467 |   35 |   37 |   56 |   36 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Nulesmurt-silvermoon · February 15, 2024, 10:30pm

I have the same problem with Vectra. Tried to play using my phone’s internet and no lags or disconnects. I’m also playing CS2 and it doesn’t have any issues

Alakhaix-pyrewood-village · February 15, 2024, 11:09pm

The same problem, also Vectra

anon94011782 · February 15, 2024, 11:16pm

I suspect your ISP is throttling your connection.

Alakhaix-pyrewood-village · February 16, 2024, 10:53am

this is how it was working yesterday:
192.168.0.1 - 0 | 494 | 494 | 0 | 0 | 28 | 0 |
172.20.253.1 - 0 | 494 | 494 | 5 | 9 | 38 | 10 |
172.17.53.109 - 0 | 494 | 494 | 15 | 19 | 57 | 20 |
172.17.53.109 - 0 | 494 | 494 | 16 | 19 | 72 | 20 |
172.17.53.114 - 0 | 494 | 494 | 13 | 19 | 67 | 13 |
172.17.28.98 - 0 | 494 | 494 | 22 | 25 | 73 | 26 |
172.17.28.98 - 0 | 494 | 494 | 23 | 25 | 57 | 24 |
ae8-213.RT.LDC.WAW.PL.retn. net - 0 | 494 | 494 | 41 | 44 | 77 | 46 |
ae3-4.RT.EQX.FKT.DE.retn. net - 0 | 494 | 494 | 44 | 46 | 95 | 46 |
pr01.eqfr5.blizzardonline. net - 0 | 494 | 494 | 46 | 51 | 110 | 47 |
ae1-br01-eqfr5.as57976. net - 3 | 436 | 423 | 46 | 84 | 4658 | 50 |
et-0-0-2-br01-eqam1.as57976. net - 8 | 354 | 329 | 46 | 405 | 4915 | 48 |
137.221.65.75 - 25 | 241 | 182 | 46 | 372 | 4618 | 4618 |
137.221.78.53 - 0 | 494 | 494 | 42 | 48 | 83 | 48 |
137.221.66.47 - 3 | 455 | 445 | 44 | 48 | 119 | 47 |
10.105.1.215 - 2 | 459 | 450 | 43 | 48 | 101 | 47 |
37.244.16.152 - 0 | 494 | 494 | 45 | 47 | 71 | 48 |

Bradok-ashbringer · February 16, 2024, 11:16am

Route in Poland looks good, but dunno ppl complaining about vectra last months.

Nulesmurt-silvermoon · February 17, 2024, 7:31pm

WinMTR Statistics

WinMTR statistics

Host	%	Sent	Recv	Best	Avrg	Wrst	Last
192.168.0.1	0	742	742	0	0	7	0
No response from host	100	149	0	0	0	0	0
172.17.211.1	0	742	742	4	8	26	9
172.17.28.98	0	742	742	14	15	27	15
172.17.28.98	0	742	742	11	14	25	15
ae8-213.RT.LDC.WAW.PL.retn.net	0	742	742	32	35	80	35
ae3-4.RT.EQX.FKT.DE.retn.net	1	735	733	30	34	45	34
pr01.eqfr5.blizzardonline.net	1	715	708	34	42	151	76
ae1-br01-eqfr5.as57976.net	4	646	623	36	57	3939	37
et-0-0-2-br01-eqam1.as57976.net	7	564	530	36	312	4925	1307
xe-0-0-1-br01-cthz1.blizzardonline.net	25	241	183	0	2514	4964	3739
et-0-0-31-pe01-eqam1.as57976.net	2	707	698	35	37	74	37
185.60.112.157	2	696	684	35	37	50	38

Alakhaix-pyrewood-village · February 17, 2024, 10:38pm

I made a ticket with this problem, i have done everything Blizz wanned (logs not only from winmtr but also pingplotter saved during lag, updated all drivers, reseting router, refreshed dns etc…) they closed it with ending “This ticket was marked as Resolved.” which is not true, the problem still exists and my IPS says the same, it is not their problem… so what should i do ?? delete all Blizzards games and stop playing i guess ??

Aegga-doomhammer · February 18, 2024, 10:28am

ae1-br01-eqfr5.as57976.net is where the issue starts. This is a site that is owned by Godaddy.

@cooperbrew has suggested a dns flush which makes sense.

I havent seen anymore issues today though. I have a feeling this has been fixed at the Godaddy site.

Lustreless-argent-dawn · February 18, 2024, 10:45am

I have the exactly same issue. Poland, and MM instead of Vectra. Every 30-40 minutes I get a huge latency spike (up to 7000 ms), followed by DC, battle.net up losing connection, and things return to normal after 15-20 seconds. I tried everything: changed all cables in my house, ISP changed the router and checked the wiring, tried it on different devices, reinstalled windows, used clean WoW install, even tried it on a Mint distro. It’s clearly not a matter of you or your ISP - it’s something on the Blizzard’s end, and we can’t just fix it ourselves. Man, I really hope they do something about that soon. I’m not getting VPN over this, and I guess I’ll just have to quit WoW after 15 years

Nulesmurt-silvermoon · February 18, 2024, 5:58pm

I changed DNS servers in network adapter settings to Google Public DNS and it seems it resolved the issue

WinMTR statistics

Host	%	Sent	Recv	Best	Avrg	Wrst	Last
192.168.0.1	0	1027	1027	0	0	31	0
No response from host	100	207	0	0	0	0	0
172.17.211.1	0	1026	1026	4	7	24	7
172.17.28.126	0	1026	1026	13	15	38	15
172.17.28.126	0	1026	1026	13	14	33	14
ae8-213.RT.LDC.WAW.PL.retn.net	0	1026	1026	31	35	74	34
ae3-4.RT.EQX.FKT.DE.retn.net	3	947	927	30	34	52	34
pr01.eqfr5.blizzardonline.net	1	999	992	33	41	151	38
137.221.80.35	1	1019	1017	42	45	150	44
et-0-0-2-br01-eqpa4.as57976.net	1	984	977	42	79	4399	43
et-0-0-0-pe04-eqpa4.as57976.net	1	1003	998	42	43	74	44
137.221.66.39	1	1015	1012	42	43	70	45
185.60.114.159	1	1006	1001	42	43	76	44

Lustreless-argent-dawn · February 18, 2024, 8:16pm

Happy for you mate. Didn’t help in my case sadly, but cool at least some folks can already play normally. There’s something seriously wrong on the way:

https://i.imgur.com/qnI6kkq.png

anon65661274 · February 18, 2024, 8:23pm

Just reposting so you can see the image

Lustreless-argent-dawn · February 18, 2024, 8:37pm

Thank you

I caught the exact moment of the spike right now, and it’s just as @Aegga posted up: that node owned by GoDaddy seems to be causing the issues:

https://i.imgur.com/SPVE7Qi.png

Iustinus-stormrage · February 18, 2024, 9:24pm

Exactly the same problem, Poland, Vectra.

It’s not fixed, although today was less lag and shorter freezes.

What I also noticed is when it lags/freeze in WoW, also sometimes Discord also ‘lags’, but not every time.
All other sites/aps/games work without a problem

Also tried everything to fix it, can’t really raid or m+ with it, guess time to cancel sub, as it’s like 1 or more month now like that and Blizzard doesn’t care.

Bellem-firemaw · February 19, 2024, 9:58am

I have the same issue we all seem have similar ISP but they say its not their problem
And when I try to ticket the support - error occurred try again later

|------------------------------------------------|------|------|------|------|------|------|

| No response from host - 100 | 265 | 0 | 0 | 0 | 0 | 0 |

| host-89-228-15-12.dynamic.mm.pl - 22 | 717 | 565 | 7 | 10 | 38 | 9 |

| host-89-228-2-34.dynamic.mm.pl - 25 | 666 | 502 | 13 | 16 | 37 | 23 |

| host-176-221-99-43.dynamic.mm.pl - 50 | 443 | 223 | 23 | 26 | 41 | 25 |

| host-89-228-4-5.dynamic.mm.pl - 41 | 508 | 304 | 23 | 25 | 39 | 28 |

| c-093105142037.vectranet.pl - 41 | 501 | 296 | 23 | 25 | 38 | 23 |

| ae8-213.RT.LDC.WAW.PL.retn. net - 88 | 293 | 36 | 52 | 56 | 71 | 53 |

| ae3-4.RT.EQX.FKT.DE.retn. net - 88 | 293 | 36 | 52 | 56 | 69 | 54 |

| pr01.eqfr5.blizzardonline. net - 33 | 572 | 384 | 46 | 52 | 110 | 47 |

| ae1-br01-eqfr5.as57976. net - 53 | 425 | 202 | 45 | 85 | 4214 | 49 |

| et-0-0-2-br01-eqam1.as57976. net - 42 | 481 | 282 | 46 | 516 | 4128 | 47 |

| 137.221.65.75 - 96 | 271 | 13 | 0 | 2738 | 4795 | 3799 |

| 137.221.78.51 - 24 | 686 | 527 | 45 | 48 | 73 | 46 |

| 137.221.66.45 - 29 | 617 | 441 | 45 | 48 | 59 | 48 |

| No response from host - 100 | 265 | 0 | 0 | 0 | 0 | 0 |

| 37.244.60.175 - 2 | 1257 | 1243 | 44 | 46 | 75 | 46 |

|____________|||||||

Lustreless-argent-dawn · February 19, 2024, 11:37am

@Bellem Exact same thing. Try submitting a ticket in the payment help category, all of a sudden it will work perfectly fine. I was talking to the ISP rep (MM) several minutes ago, and they said that after analyzing the issue the node that is causing all of this mess is “br01-eqam1” (owned by GoDaddy). So there’s nothing we ourselves can do about that, it’s up to Blizz. So all we can do is keep bumping this thread so we get noticed

Alianh-burning-legion · February 19, 2024, 12:43pm

Same problem. It’s probably time to give up on Blizzard games, maybe it’s time for Last Epoch.
Last time I was at WSG, I had so much lags that I moved my dead body and could even jump. The best part is that I watched it on a friend’s stream on discord, because on my screen I was still alive, sitting on the Kodo.

Nulesmurt-silvermoon · February 19, 2024, 8:51pm

Actually, changing DNS servers didn’t help. The issue occurred again today, it was just lucky day yesterday for some reason. Looks like Blizzard doesn’t care

Iustinus-stormrage · February 19, 2024, 8:53pm

yep still not resolved