Connection issue while playing wow classic

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1

Hi. I have lag issues last 2 month. I was pinging few sited and its fine 0 lags but i have sometimes 20s lag spikes while playing wow with around 2-4k ms without dc. Can u tell me where is issue from my winmtr log?
My ISP is Vectra.pl
cable connection 600mbps
Iam from Poland
Here is my WinMTR
|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                   No response from host -  100 |  106 |    0 |    0 |    0 |    0 |    0 |

|                              10.0.1.237 -    0 |  521 |  521 |    7 |    8 |   26 |    7 |

|          host-89-228-6-21.dynamic.mm.pl -    0 |  521 |  521 |   12 |   15 |   61 |   14 |

|          host-89-228-6-22.dynamic.mm.pl -    0 |  521 |  521 |   12 |   14 |   49 |   13 |

|          host-89-228-6-17.dynamic.mm.pl -    0 |  520 |  520 |   12 |   15 |   55 |   18 |

|           host-89-228-4-3.dynamic.mm.pl -    0 |  520 |  520 |   12 |   15 |   46 |   18 |

|             c-093105142037.vectranet.pl -    0 |  521 |  521 |   12 |   14 |   30 |   13 |

|          ae8-213.RT.LDC.WAW.PL.retn.net -    0 |  521 |  521 |   42 |   45 |   79 |   43 |

|            ae3-4.RT.EQX.FKT.DE.retn.net -    0 |  521 |  521 |   42 |   46 |   89 |   43 |

|           pr01.eqfr5.blizzardonline.net -    4 |  466 |  452 |    0 |   41 |  121 |   59 |

|              ae1-br01-eqfr5.as57976.net -    6 |  425 |  402 |    0 |   63 | 4219 |   36 |

|         et-0-0-2-br01-eqam1.as57976.net -   15 |  260 |  223 |    0 | 1141 | 4799 | 2940 |

|                           137.221.65.75 -   29 |  197 |  140 |    0 | 1465 | 4738 | 2970 |

|                           137.221.78.47 -    2 |  485 |  476 |   35 |   38 |   68 |   36 |

|                           137.221.66.41 -    3 |  471 |  458 |   35 |   37 |  131 |   37 |

|                          185.60.112.158 -    3 |  478 |  467 |   35 |   37 |   56 |   36 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
3 Likes
3

I have the same problem with Vectra. Tried to play using my phone’s internet and no lags or disconnects. I’m also playing CS2 and it doesn’t have any issues

4

The same problem, also Vectra

5

I suspect your ISP is throttling your connection.

6

this is how it was working yesterday:
192.168.0.1 - 0 | 494 | 494 | 0 | 0 | 28 | 0 |
172.20.253.1 - 0 | 494 | 494 | 5 | 9 | 38 | 10 |
172.17.53.109 - 0 | 494 | 494 | 15 | 19 | 57 | 20 |
172.17.53.109 - 0 | 494 | 494 | 16 | 19 | 72 | 20 |
172.17.53.114 - 0 | 494 | 494 | 13 | 19 | 67 | 13 |
172.17.28.98 - 0 | 494 | 494 | 22 | 25 | 73 | 26 |
172.17.28.98 - 0 | 494 | 494 | 23 | 25 | 57 | 24 |
ae8-213.RT.LDC.WAW.PL.retn. net - 0 | 494 | 494 | 41 | 44 | 77 | 46 |
ae3-4.RT.EQX.FKT.DE.retn. net - 0 | 494 | 494 | 44 | 46 | 95 | 46 |
pr01.eqfr5.blizzardonline. net - 0 | 494 | 494 | 46 | 51 | 110 | 47 |
ae1-br01-eqfr5.as57976. net - 3 | 436 | 423 | 46 | 84 | 4658 | 50 |
et-0-0-2-br01-eqam1.as57976. net - 8 | 354 | 329 | 46 | 405 | 4915 | 48 |
137.221.65.75 - 25 | 241 | 182 | 46 | 372 | 4618 | 4618 |
137.221.78.53 - 0 | 494 | 494 | 42 | 48 | 83 | 48 |
137.221.66.47 - 3 | 455 | 445 | 44 | 48 | 119 | 47 |
10.105.1.215 - 2 | 459 | 450 | 43 | 48 | 101 | 47 |
37.244.16.152 - 0 | 494 | 494 | 45 | 47 | 71 | 48 |

7

Route in Poland looks good, but dunno ppl complaining about vectra last months.

8
WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.0.1 0 742 742 0 0 7 0
No response from host 100 149 0 0 0 0 0
172.17.211.1 0 742 742 4 8 26 9
172.17.28.98 0 742 742 14 15 27 15
172.17.28.98 0 742 742 11 14 25 15
ae8-213.RT.LDC.WAW.PL.retn.net 0 742 742 32 35 80 35
ae3-4.RT.EQX.FKT.DE.retn.net 1 735 733 30 34 45 34
pr01.eqfr5.blizzardonline.net 1 715 708 34 42 151 76
ae1-br01-eqfr5.as57976.net 4 646 623 36 57 3939 37
et-0-0-2-br01-eqam1.as57976.net 7 564 530 36 312 4925 1307
xe-0-0-1-br01-cthz1.blizzardonline.net 25 241 183 0 2514 4964 3739
et-0-0-31-pe01-eqam1.as57976.net 2 707 698 35 37 74 37
185.60.112.157 2 696 684 35 37 50 38
9

I made a ticket with this problem, i have done everything Blizz wanned (logs not only from winmtr but also pingplotter saved during lag, updated all drivers, reseting router, refreshed dns etc…) they closed it with ending “This ticket was marked as Resolved.” which is not true, the problem still exists and my IPS says the same, it is not their problem… so what should i do ?? delete all Blizzards games and stop playing i guess ??

1 Like
10

ae1-br01-eqfr5.as57976.net is where the issue starts. This is a site that is owned by Godaddy.

@cooperbrew has suggested a dns flush which makes sense.

I havent seen anymore issues today though. I have a feeling this has been fixed at the Godaddy site.

1 Like
11

I have the exactly same issue. Poland, and MM instead of Vectra. Every 30-40 minutes I get a huge latency spike (up to 7000 ms), followed by DC, battle.net up losing connection, and things return to normal after 15-20 seconds. I tried everything: changed all cables in my house, ISP changed the router and checked the wiring, tried it on different devices, reinstalled windows, used clean WoW install, even tried it on a Mint distro. It’s clearly not a matter of you or your ISP - it’s something on the Blizzard’s end, and we can’t just fix it ourselves. Man, I really hope they do something about that soon. I’m not getting VPN over this, and I guess I’ll just have to quit WoW after 15 years :confused:

1 Like
12

I changed DNS servers in network adapter settings to Google Public DNS and it seems it resolved the issue

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.0.1 0 1027 1027 0 0 31 0
No response from host 100 207 0 0 0 0 0
172.17.211.1 0 1026 1026 4 7 24 7
172.17.28.126 0 1026 1026 13 15 38 15
172.17.28.126 0 1026 1026 13 14 33 14
ae8-213.RT.LDC.WAW.PL.retn.net 0 1026 1026 31 35 74 34
ae3-4.RT.EQX.FKT.DE.retn.net 3 947 927 30 34 52 34
pr01.eqfr5.blizzardonline.net 1 999 992 33 41 151 38
137.221.80.35 1 1019 1017 42 45 150 44
et-0-0-2-br01-eqpa4.as57976.net 1 984 977 42 79 4399 43
et-0-0-0-pe04-eqpa4.as57976.net 1 1003 998 42 43 74 44
137.221.66.39 1 1015 1012 42 43 70 45
185.60.114.159 1 1006 1001 42 43 76 44
13

Happy for you mate. Didn’t help in my case sadly, but cool at least some folks can already play normally. There’s something seriously wrong on the way:

https://i.imgur.com/qnI6kkq.png
14

Just reposting so you can see the image :wink:

1 Like
15

Thank you :slight_smile:

I caught the exact moment of the spike right now, and it’s just as @Aegga posted up: that node owned by GoDaddy seems to be causing the issues:

https://i.imgur.com/SPVE7Qi.png
16

Exactly the same problem, Poland, Vectra.

It’s not fixed, although today was less lag and shorter freezes.

What I also noticed is when it lags/freeze in WoW, also sometimes Discord also ‘lags’, but not every time.
All other sites/aps/games work without a problem

Also tried everything to fix it, can’t really raid or m+ with it, guess time to cancel sub, as it’s like 1 or more month now like that and Blizzard doesn’t care.

1 Like
17

I have the same issue we all seem have similar ISP but they say its not their problem
And when I try to ticket the support - error occurred try again later

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| No response from host - 100 | 265 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 265 | 0 | 0 | 0 | 0 | 0 |

| host-89-228-15-12.dynamic.mm.pl - 22 | 717 | 565 | 7 | 10 | 38 | 9 |

| host-89-228-2-34.dynamic.mm.pl - 25 | 666 | 502 | 13 | 16 | 37 | 23 |

| host-176-221-99-43.dynamic.mm.pl - 50 | 443 | 223 | 23 | 26 | 41 | 25 |

| host-89-228-4-5.dynamic.mm.pl - 41 | 508 | 304 | 23 | 25 | 39 | 28 |

| c-093105142037.vectranet.pl - 41 | 501 | 296 | 23 | 25 | 38 | 23 |

| ae8-213.RT.LDC.WAW.PL.retn. net - 88 | 293 | 36 | 52 | 56 | 71 | 53 |

| ae3-4.RT.EQX.FKT.DE.retn. net - 88 | 293 | 36 | 52 | 56 | 69 | 54 |

| pr01.eqfr5.blizzardonline. net - 33 | 572 | 384 | 46 | 52 | 110 | 47 |

| ae1-br01-eqfr5.as57976. net - 53 | 425 | 202 | 45 | 85 | 4214 | 49 |

| et-0-0-2-br01-eqam1.as57976. net - 42 | 481 | 282 | 46 | 516 | 4128 | 47 |

| 137.221.65.75 - 96 | 271 | 13 | 0 | 2738 | 4795 | 3799 |

| 137.221.78.51 - 24 | 686 | 527 | 45 | 48 | 73 | 46 |

| 137.221.66.45 - 29 | 617 | 441 | 45 | 48 | 59 | 48 |

| No response from host - 100 | 265 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 265 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 265 | 0 | 0 | 0 | 0 | 0 |

| 37.244.60.175 - 2 | 1257 | 1243 | 44 | 46 | 75 | 46 |

|____________|||||||

1 Like
18

@Bellem Exact same thing. Try submitting a ticket in the payment help category, all of a sudden it will work perfectly fine. I was talking to the ISP rep (MM) several minutes ago, and they said that after analyzing the issue the node that is causing all of this mess is “br01-eqam1” (owned by GoDaddy). So there’s nothing we ourselves can do about that, it’s up to Blizz. So all we can do is keep bumping this thread so we get noticed :slightly_frowning_face:

1 Like
19

Same problem. It’s probably time to give up on Blizzard games, maybe it’s time for Last Epoch.
Last time I was at WSG, I had so much lags that I moved my dead body and could even jump. The best part is that I watched it on a friend’s stream on discord, because on my screen I was still alive, sitting on the Kodo.

1 Like
20

Actually, changing DNS servers didn’t help. The issue occurred again today, it was just lucky day yesterday for some reason. Looks like Blizzard doesn’t care

21

yep still not resolved