Constant disconnects

I have made a new character which I intend to level on Tarren Mill server. I can log into the character fine. I have chosen to level on the new zone and I am currently in the starting position on the boat. Everytime I try and move I get disconnected from the game. My other characters are fine.

Hey Taríí,

We’re aware of an issue as you described where a character still on the boat to Exile’s Reach who’s not been played until a recent relog is disconnected when you try to move. Our support options with this are sadly limited, and we instead recommend you delete and recreate the character when you’re ready to start playing it right away instead. If you need any help with incoming mail you can’t collect then please submit a ticket to our Game Masters.