Continuous disconnects

Hi, this past weekend I have faced continuous disconnects and I believe wow has also been disconnecting my PC from my net. I’m able to log on for a few brief seconds but can’t finish any simple task. Then I am kicked from my account with no error message or any info. Latency spikes to around 600ms on world before being removed and I then have to restart my connection from my PC just to log back on for it to happen again.
Has anyone else encountered this or does anyone have anything I can do to fix this issue? Thanks!

Also just to point out I am able to use Steam and play multiple games without losing any connection or affect my net.
I have also disabled all addons and still cannot solve this issue.

Hey,
I’m facing same issue, and frequent WoW Crashes. Yesterday sent a ticket. How should I say, Blizzard doesn’t give a fook about it. If you look this Technical support page, you will see that there are a bunch of people with the same problem.

Troubleshooting Steps:

  1. Update Graphics Drivers and Windows:
    Make sure your graphics drivers and operating system are fully up-to-date. Updated drivers often include optimizations that improve game performance. For more information, see our guide here: Updating Graphics Drivers.

  2. Verify Game Files:
    If using the Blizzard Battle.net launcher, you can verify the integrity of your game files by selecting the game, clicking the “Options” menu, and choosing “Scan and Repair.” This process can resolve issues caused by corrupted or missing game files.

  3. Disable Background Applications:
    Close any unnecessary background applications that might interfere with the performance of the Battle.net App or the game itself. Learn how to manage background applications here: Managing Background Applications.

  4. Run as Administrator:
    Ensure the game has the required permissions by right-clicking the Battle.net App shortcut or executable and selecting “Run as Administrator.” This can prevent access issues that might affect game performance.

  5. Adjust In-Game Settings:
    Lowering your in-game graphics settings can reduce strain on your system, especially if you’re experiencing performance issues. Experiment with different settings to find the best balance between visual quality and performance.

  6. Check for Overheating:
    High temperatures in your system’s CPU or GPU can cause crashes and freezes. Monitor your system’s temperatures while playing and ensure proper ventilation. Cleaning dust from your computer components can also help improve cooling. For additional tips, check out our guide: Checking for Overheating.

  7. Reinstall the Game/App:
    If none of the above steps work, try uninstalling the game, restarting your computer, and reinstalling it. Corrupted installation files can cause various performance issues, and a fresh installation may resolve them.

Console Users: For troubleshooting related to console games, please visit Console Support.
Call of Duty Games: For issues specifically with Modern Warfare or other Activision titles, please contact Activision Support.
If the issue persists after following these steps, we recommend visiting the Battle.net Game Forums. There, you can find additional advice from the player community and developers who may have encountered similar issues.

If none of the above solutions resolve the problem, you might consider contacting a local technical expert to conduct a more in-depth analysis of your system and help address any underlying hardware or software issues.

This is Blizzard’s solution.
I’ve used to tell this kind of nothings to my grandma when her TV doesn’t work… “Try to restart granny” :smiley:

There’s something wrong there side but they won’t acknowledge it, I started dcing in jan, fixed by capping frames, was good for a month then started dcing and turning my internet off till I closed bnet, have my own router for the pc only and have no issues with any other games at all, I also had 3 months before this without a single issue, it’s not just you hopefully this will get fixed but they don’t seem to care about the minority