Issue observed in Mists of Pandaria Classic:
- Two [Enchant Weapon – Dancing Steel] scrolls crafted on my enchanter toon and mailed to my alt.
- Support logs: items crafted, mailed, then flagged as sold to vendor.
- Actual behavior:
- Scrolls never appeared in bags after mail was opened.
- Not listed in Vendor Buyback tab.
- Not available in Item Restoration tool.
- Troubleshooting completed: interface reset, cache cleared, restoration tool checked.
- Customer Support confirmed no manual restoration possible; advised bug report.
Expected: Items should appear in bags or be recoverable through Buyback/Item Restoration.
Actual: Items vanished with no recovery option.