If you mean a personal order then you select that option after you have found the item you are looking for.
The items will be here, in the red circle.
You then find the exact item you want created, again circled in red.
You are then directed to the next window.
This is where you will start your personal order.
Box 1 is the icon and name of what you want to be created. make sure that is correct.
Box 2 is where you provide the materials needed by the person you want to make the options. The order will not go through if you do not have the mandatory mats but it will allow you to provide optional mats like enhancements. The person you want to fulfill the order can do this themselves, but it’s considered etiquette for you to provide all mats except soul-bound items.
Box 3 is where you type in the name of the person you want to create your item. This can be yourself, any player in your guild, friend list, etc or a random geezer from another window you pull down under “Personal”.
For now, we will assume you have a friend called JoeBloggs who will be creating your item.
Type in JoeBloggs in the box where it requires a name.
Box 4 is the last part.
Here you give them their commission, or “tip” as it’s usually called. Depending on person and item this can be expensive. But as a general rule, you give them a good commission.
If you are using an alt to create for you, you can just send 5 gold as default.
Your duration is how long you give them to make the item. By default, it’s 12 hours. I’d set it for the maximum time frame.
The game takes a 5 gold posting fee, you can’t get around this, it’s like the AH “tax”.
Once you have done all that and double-checked everything is ok, you then click on “Send Request” When the game has accepted you have fulfilled all the requirements and it turns red.
You now have to wait until whoever has made the item completes the order on their end, and they then mark the order as complete and it arrives in your mailbox.
If you are creating for yourself, you go to your crafting table and you will see an alert telling you that you have a personal order. Upon opening it, you will get a window telling you so and so sent a request and you can either decline or accept. if you decline all the items are returned. if you accept, you create the item according to your skill level. Once created you then click on the button which will say “Complete order” and the item disappears from your order window and is sent to your alt.
The same procedure goes ahead if you send a personal order to a friend.