Customer support forum

What’s the point of a customer support forum?

When most questions don’t even get an official answer.

Edit:
Just looked at the last 50 posts, 20 of those posts didn’t even get 1 reply. Neither official or from other players.

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A lot of them don’t get a response, because they are “reporting bugs”, which is not what these forums are for. Bugs should be reported in-game via the bug reporting tool.

The community managers (blues), don’t fix bugs, but they do sometimes respond if they are aware of a work-around.

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